Greetings! As your virtual side kick copywriter, i'm Sulastri Aci, ready to assist you with delivering impactful words for your content.With my capabilities in task management, organization, and writing, i will helping you create interesting material that will increase your online visibility and help you measure and improve your SEO performance.I have experience in sales, marketing, and providing customer service position in addition to marketing things. I am usually using Microsoft Office, Google Workspace, and other office management software to make some daily reports. Usually, a detail-oriented approach to perfection ensures error-free and polished content every time.Additionally, I am a team player who learns quickly in a dynamic environment, so let's team up and create a harmonious work-life balance together. Contact me today and experience the joy of stress-free productivity.
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Food And Beverage ConsultantBumi Aki Sep 2022 - Apr 2023Cibinong- Provide excellent and empathetic customer service to meet all customer needs- Create daily sales and MCE analytical reports using spreadsheets- Decrease customer complaints until only 10%- Utilize the LAST method to handle customer complaints and find win-win solutions- Meet monthly sales target of Rp.200,000,000
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CashierChikin N Coffee Dec 2020 - Mar 2021- Implement a 10-step service sequence to ensure customer satisfaction.- Manage customer service operations and reduce complaints by 10%.- Operate POS machines and process sales transactions.- Achieve the monthly sales target of Rp 180,000,000.- Create daily sales reports using spreadsheets and ensure accurate cash balancing with attention to detail.
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Counter StaffPt Lotteria Indonesia Aug 2018 - Jul 2020Bogor, West Java, Indonesia- Implement a 10-step service sequence to ensure customer satisfaction.- Manage customer service operations and reduce complaints by 10%.- Operate POS machines and process sales transactions.- Achieve the monthly sales target of $270,000,000.- Create daily sales reports using spreadsheets to track performance and ensure accurate cash balancing with attention to detail. -
Customer Service StaffPt Gaido Logistic Mar 2018 - Jun 2018Jakarta, Indonesia- Handle 10 customer accounts, including complaint management to reduce complaints by 10%- Track shipping information and provide updates to customers- Enter 1000 data points per day for 10 accounts- Create daily reports of data using spreadsheets for accurate record-keeping
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Store CashierMujigae Jun 2017 - Dec 2017Jakarta Timur, Jakarta, Indonesia- Implement 10-step service sequence to ensure customer satisfaction- Serve as the primary customer service representative- Process transactions with customers using a POS machine- Create daily sales reports using spreadsheets- Manage and draft daily email communications -
FrontlinerD'Consulate Lounge And Bar Apr 2016 - Jun 2017Jakarta, Indonesia- Handle booking reservations both by telephone and on-site- Manage telephone operator tasks and continue it to internal- Create daily sales reports using Excel sheets- Enter 50-100 customer data points per day into Excel sheets
Sulastri - Education Details
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Semester 6 -
Smkn 24 JakartaRestaurant, Culinary, And Catering Management/Manager
Frequently Asked Questions about Sulastri -
What is Sulastri -'s role at the current company?
Sulastri -'s current role is Freelance Copywriter, Goshtwriter, and Content Writer // Your virtual side kick with delivering impactful words.
What schools did Sulastri - attend?
Sulastri - attended Universitas Terbuka, Smkn 24 Jakarta.
Not the Sulastri - you were looking for?
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katarina sulastri
Experienced In The Field Of Quantity Surveying And ProcurementJakarta Metropolitan Area
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