Lei Su

Lei Su Email and Phone Number

Regional Digital and Client VP @ Cartier
Hong Kong
Lei Su's Location
Hong Kong, Hong Kong SAR, Hong Kong
Lei Su's Contact Details
About Lei Su

A forward-thinking leader with a deep understanding of the intersection between luxury experience, technology and client centric strategies. Proven expertise in digital transformation, AI implementation, E-commerce and client solutions to drive client engagement and business growth. Passionate about bridging the gap between traditional business value and the innovative technologicaladvancement.

Lei Su's Current Company Details
Cartier

Cartier

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Regional Digital and Client VP
Hong Kong
Website:
cartier.com
Employees:
10974
Lei Su Work Experience Details
  • Cartier
    Regional Digital And Client Vp
    Cartier
    Hong Kong
    View
  • Cartier
    Regional Digital & Client Vp
    Cartier Aug 2020 - Present
    Hong Kong Sar
    Ø Leading “Fuxing” digital acceleration program focused on Chinese clientele worldwide, creating cross-border business synergies.Ø Establishing comprehensive data-powered client solutions compliant with Chinese data privacy laws, including clienteling, CDP, MA, BI, data lake and retail solutions.Ø Implementing predictive AI solutions for sales optimization and website recommendation engines.Ø Pioneering Gen AI initiatives from technical foundation to business implementation. Building GenAI centre of expertise.Ø Developing seamless traveller journey through digitalization cross different markets.
    View
  • Cartier
    Client Relations & Service Director
    Cartier Mar 2014 - Jul 2020
    Shanghai, China
    Ø Implementing omni-channel client strategy through digital platforms, data, CRM and creating strong partnership with Chinese digital leaders (Alibaba, Tencent, Red etc.)Ø Managing E-commerce P/L. Developing sales while maintaining luxury brand positioning. Ø Establishing and leading the in-house client relation centre delivering industry-leading service standards.Ø Optimizing nationwide after-sales service network.
    View
  • Sephora
    E-Commerce Director
    Sephora Oct 2010 - Feb 2014
    Shanghai City, China
    Ø Managing E-commerce P/L. Making Sephora e-commerce a reference in the market.Ø Leading website revamp including UI/UX design and omni channel integration.Ø Developing partnerships with brands to booster online sales performance.Ø Implementing CRM system and launching a brand-new loyalty program.
    View
  • Jm Bruneau, 3Suisses International Group
    Chinese Project Director
    Jm Bruneau, 3Suisses International Group Sep 2008 - Jun 2010
    Paris Area, France
    Ø Leading market entry strategy and implementation planning for China expansion.
    View
  • Cofidis, 3Suisses International Group
    International Marketing Manager
    Cofidis, 3Suisses International Group Nov 2005 - Aug 2008
    Lille Area, France
    Ø Managing French market customer acquisition through media campaigns.Ø Providing marketing consultancy to 7 European subsidiaries.Ø Conducting the credit card launch test in China through collaboration with a Chinese bank.
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  • Le Club Des Createurs De Beaute, L'Oreal
    Asian Marketing Manager
    Le Club Des Createurs De Beaute, L'Oreal Apr 2003 - Nov 2005
    Paris Area, France
    Ø Leading China market entry feasibility study.Ø Initiating the market testing in China.Ø Supervising marketing and CRM operations across Asian subsidiaries.
  • 3 Suisses, 3Suisses International Group
    Crm Manager
    3 Suisses, 3Suisses International Group Jul 2001 - Mar 2003
    Lille Area, France
    Ø Managing customer database and CRM initiatives.Ø Analysing ROI of each campaign.Ø Overseeing catalogue development and pricing strategy.
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Lei Su Skills

E Commerce Direct Marketing Digital Marketing E Business Strategy Crm Marketing B2b Seo

Lei Su Education Details

Frequently Asked Questions about Lei Su

What company does Lei Su work for?

Lei Su works for Cartier

What is Lei Su's role at the current company?

Lei Su's current role is Regional Digital and Client VP.

What is Lei Su's email address?

Lei Su's email address is su****@****free.fr

What is Lei Su's direct phone number?

Lei Su's direct phone number is +121244*****

What schools did Lei Su attend?

Lei Su attended East China University Of Science And Technology.

What skills is Lei Su known for?

Lei Su has skills like E Commerce, Direct Marketing, Digital Marketing, E Business, Strategy, Crm, Marketing, B2b, Seo.

Who are Lei Su's colleagues?

Lei Su's colleagues are Ashley Lam, Eugenie Fernandes-Ravel, Cindy T., Pierre Lesur, Chris Chambers, Наталия Зивковић, Victoire Laborde.

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