• Prospecting and generating leads to expand the customer base for cloud services, including Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS).• Ensuring a smooth transition and onboarding process for new clients, helping them get started with the cloud solution.• Handling contract renewals and renegotiations to retain long-term customers and ensure consistent revenue.• Helping clients realize the full value of their cloud solutions, promoting cloud adoption across their organization to drive customer success.• Providing training and resources to clients on best practices for using cloud solutions, ensuring they are utilizing the services efficiently and effectively.• Educating clients about the security features of cloud products, helping them understand how to mitigate risks and protect their data in the cloud environment.

• Manage a portfolio of accounts to achieve long-term success.• Develop positive relationships with clients.• Act as the point of contact and handle customers’ individual needs.• Generate new business using existing and potential customer networks.• Resolve conflicts and provide solutions to customers in a timely manner.• Supervise account representatives to ensure sales increase.• Report on the status of accounts and transactions.• Set and track sales account targets, aligned with company objectives.• Monitor sales metrics (e.g. quarterly sales results and annual forecasts).• Suggest actions to improve sales performance and identify opportunities for growth.

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.• Present sales, revenue and expenses reports and realistic forecasts to the management team.• Identify emerging markets and market shifts while being fully aware of new products and competition status.• Supports sales team in coordinating with technical support team for defining project scope and time lines.• Provides facilitation in sales process and making of technical & financial proposal.• Customer meeting, Presentation and technology implementation Plan.• Positioning of a specific product against customer business needs, information sharing of selected product with customer.• Achieve growth and hit sales targets by successfully managing the sales team. Provide on-the-ground support for sales associates as they generate leads and close new deals.

• Responsible for a team of professionals to perform Presales activities for Servers & Storage LOB covering different brands like IBM, Lenovo, Huawei, HDS etc • Defining and implementing a structured way of handling opportunities, preparing RFP/RFI, Bid response for mid size to enterprise level projects.• leading the opportunity qualification, developing response strategy, proposal development, competitive positioning of different products as per requirement and obtaining pricing & discounts from principals.• Engagement with Presales team also with technical team to develop the solution, estimates, schedules, technical responses etc.• Anchoring client visits – from the stage of planning, requirement gathering, planning demos / team discussions and front ending the discussion• Develop and establish strong relationships with strategic clients and industry partners.• Provide product updates and technical advice to clients – Explain technical capabilities and business benefits of solutions to the customer from support level to senior executives.• Provide quarterly reports to sales for visibility on pipeline, probable deals etc.• Attend industry trade shows, exhibitions, seminars and training sessions to promote products and services.

• Interact with new & old customers to enhance the services business of the company.• Maintain good relationship with company services customers by paying regular visits.• Interaction with the new Customers and align meeting with respective SAM/executives particularly for exploring new services business.• Keep record of all Company SLAs & Contracts latest and updated.• Before SLAs renewal time of any contract(s) send intimation to respective account owner for perusing customers for getting renewal order confirmation.• Maintaining the customer visit call logs records of the technical team of ISB, KHI and Lahore office (EXADATA / EXALOGIC/Systems) for tracking the services revenue achievement of TAP South.• Monthly and Quarterly report submission to GM South on Services business achievement and pipeline. • As and when required support the sales team on bidding and tender response submission.• Managing support SLA’s

Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.• Ensures that client issues are dealt with in an efficient manner, informing the Account Director of any problems that may arise. • To manage All the Stock.• To maintain monthly ledger of all Accounts computerized & manual.• Reconcile Bank Statements.• Building & Maintain Financial Statements of the Company.• Working on Tax Related issues.• Reports to the Account Director, providing regular input on all account activity, including status and call reports on a weekly basis.• Involve in Import, Export & other relevant matters in Business.• To prepare cheques details.• Working on income Tax details.• All the purchase and sales Data Entry Computerized & Manual. • Monitor Team enablement on products.

• Create new sales opportunities.• Good communication with internal and external customers.• Understanding customer requirement and developing technical and financial proposals.• Managing different SMB and Financial Accounts.• Responsible for large key accounts.• Develop Sales pipeline.• Achieving assigned Targets.• Add new business accounts.