Technical Solutions Engineer
Madison, Wisconsin Area
• Programmatically identified and rescheduled terminated payment plans, eliminating patient complaint calls, and automating recurring collection of over $10,000 monthly• Automated quarterly financial license count data processing and aggregation using Python, streamlining the previous manual process for over 300 organizations and 15 applications• Created and analyzed denial reports to identify workflow gaps and prioritize insurance denial resolution, resulting in a Medicare denial reduction of $50,000 over a 3 month period• Assembled weekly user productivity reports, assisting a hospital organization in tracking and increasing user productivity by 20% over a 4 month COVID remote working period• Lead weekly meetings with healthcare analyst teams to advocate for effective billing functionality and facilitate quarterly system upgrade tasks and enhancement opportunities • Advocated for effective billing functionality to meet insurance, state, and government regulations