•Implementation of admission strategies and policies under guidance of Admissions Manager.•Supporting leads generation and application pool expansion campaigns via marketing and outreach activities.•Looking after the entire communication and operational activity of the admissions department.•Lead compilation data management and analysis.•Coordination and preparation of aptitude tests, interviews and other assessments as per admissions requirement.•Coordinating campus visits, open house, seminars and all digital engagements with marketing team.•Counseling and conversion of potential applicants.

•Product sales and upselling on in-bound calls. •Customer retention & reference Building.•Compilation and updation of customers contact records with purchases and billings.•Resolving customer complaints including liaison with other branches and stakeholders.•Conducted surveys with reports based on customer feedback on products and services.

•Assisted accounts receivable, payable and bank statement reconciliation.•Handled purchase orders, bank documentations and balance sheet reconciliation.•Managed monthly physical inventory.•Assisted record maintenance and audits.

•Outbound products marketing and sales.•Lead Generation and data management.•Complaints and solutions.

•Handling and directing calls to the respective departments. •Handle all Doctors appointments and cancellation. •Front desk cash management.