Suleman Basith Email and Phone Number
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Suleman Basith personal email
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Thank you for taking the time to look at my Profile.My name is Suleman and I am a professional looking to further my career.I have around three and a half years of experience in the Short - Let Property Market. Where I have managed large portfolios in various cities in England. This includes Check-Ins, Maintenance, and Day to Day Operations.I have around two years of experience in Long - Let Property Management, where I have created a property management software, that allows us to manage the landlords’ needs and expectations this provides better client communication between tenants and the management company alongside managing legal requirement tenders a landlord needI have a background working in Start-Ups and Retail with around five and eight years respectively. From these experiences, I have developed my Customer Service skills which I bring to any environment and discipline. I am always looking to broaden my skills and learn new things.My Key Skills include:Improving performance metrics, leveraging technologies, and establishing working practices, which optimises people, quality and delivers exemplary customer service. With a history of strengthening compliance; improving processes; and elevating output, customer satisfaction, and employee morale to all-time bests, effective coaching, Customer-Centric Mindset.#HospitalityOperator #AirbnbManagement #Short-Let #OperationsManagement #PropertyManagement #CustomerService #Management #ProcessImprovement #ProblemSolving #CustomerSatisfactionEnhancement #Communication #Leadership&Development #ConflictManagement #Organisation #CostReduction #DecisionMaking #BudgetManagment
Green Bridge Community Housing
View- Website:
- greenbridgehousing.org
- Employees:
- 46
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Housing Compliance ManagerGreen Bridge Community HousingSheffield, Gb
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Head Of ComplianceGreen Bridge Community Housing May 2022 - PresentSheffield, England, United Kingdom
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Senior Housing AdministratorGreen Bridge Community Housing Nov 2021 - May 2022Sheffield, England, United Kingdom
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Housing AdministratorGreen Bridge Community Housing Feb 2021 - Nov 2021Sheffield, England, United Kingdom
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Chief Executive OfficerCloud Walker Homes Aug 2019 - PresentSheffield, England, United KingdomCloud Walker Homes - Property Investment Company -
Operations Manager (London)Altido Feb 2018 - Jan 2021London, United Kingdom
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Head Of Client AccountsPass The Keys Mar 2017 - Sep 2017London, United KingdomSpearheaded more than 150 accounts and manage daily activities of various department teams including reservation and operations. Resolved customer complaints from host and guest through utilising effective communication and problem-solving skills. Streamlined all operations of the company through supporting and coordinating team members.Key Accomplishments:• Met and exceeded executive satisfaction levels as measured through detailed feedback surveys.• Improved client services experience by establishing and organising customer service department.• Assisted revenue team in maximising occupancy of properties, through utilising negotiations and pricing strategies. -
Customer Operations CoordinatorRentify May 2016 - Feb 2017London, United KingdomCoordinated with tenants, landlords, and clients regarding rental properties across the UK. Designed and adapted new strategies to increase efficiency and improve customer service. Maintained key records through the Salesforce CRM platform and enhanced customer experience through actively communicating, identifying, and resolving problems. Key Accomplishments:• Achieved high CSAT scores through well answered inbound calls from clients, quickly assessing customer needs, and providing solutions.• Supervised contractors to ensure work is completed within agreed timescales and met the required standards.
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Customer Service & Account ManagerInsane Logic Jan 2016 - Apr 2016London, United KingdomCooperated with senior management team including CEOs and regional directors to led 30 key accounts. Established customer service department and team to answer and resolve all customer queries through helpdesk support in person and over the phone through Zendesk. Communicated with department heads to provide training to staff, parents and organisations on the MyChoicePad software.Key Accomplishments:• Built and sustained professional relations with existing clients, which resulted in improving satisfaction level and trust of clients with the company.• Directed all phases of project and pilot programme, as well as, managed the regional rollout of the speech and language development software MyChoicePad.• Identified needs and developed robust training manuals and e-learning material for staff members, which improved department performance.
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Sales & Account Management InternInsane Logic Sep 2015 - Jan 2016London, United KingdomEstablished and promoted bottom line business development objectives via the effective utilisation of field marketing; telemarketing; telesales; hosted webinars, organised and hosted events; 1-to-1 consultations, and direct marketing. Was responsible for lead generation and sales conversion, utilising the Zoho CRM.Key Accomplishments:• Conceptualised, designed and implemented sales webinars which generated a high conversion rate.• Innovated and re-designed the pricing structure for the sales manager, which brought in additional sales
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Customer Service - Duty ManagerArgos Aug 2008 - Jan 2016London, United KingdomDirected daily front of house and back of house trading services, created effective strategies, which improved the performance of the customer service departments. Enhanced the capabilities of junior staff through leading and delivering coaching sessions. Established professional relations with customers to identify customer needs and resolved all concerns. Managed safety, security, and all members of store staff and on the premises.Key Accomplishments:• Contributed to a regional and national business objective allowing for the site and personal recognition for achieving the highest company sales.• Implemented various selling techniques which increased sales opportunities and achieved individual and team objectives.• Provided exceptional customer services and quickly resolved all claims, resulting in achieving all sales targets. -
Pharmacy TechnicianClarks Healthcare Ltd: Jul 2007 - Jul 2012London, United KingdomReceiving, preparing and dispensing medicines to members of the public and healthcare professionals Managing stock lists, ordering items and building relationships with suppliers Pre-packing, assembling and labelling medicines ensuring strong attention to detail and compliance with medical guidelines and laws Offering sensitive and sympathetic over-the-counter customer service Communicating and explaining about medicines to members of the public in a clear and understandable way Ensuring safe and effective destruction of redundant medicines according to medical guidelines and policies
Suleman Basith Skills
Suleman Basith Education Details
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Statistics -
Tower Hamlets College
Frequently Asked Questions about Suleman Basith
What company does Suleman Basith work for?
Suleman Basith works for Green Bridge Community Housing
What is Suleman Basith's role at the current company?
Suleman Basith's current role is Housing Compliance Manager.
What is Suleman Basith's email address?
Suleman Basith's email address is su****@****c.co.uk
What is Suleman Basith's direct phone number?
Suleman Basith's direct phone number is +4478505*****
What schools did Suleman Basith attend?
Suleman Basith attended University Of Greenwich, Tower Hamlets College.
What are some of Suleman Basith's interests?
Suleman Basith has interest in Facebook, Xbox (Console Series), Matlab, Eminem, Sleep, Intel, Pizza, Katy Perry, Tom Cruise (Actor), Scrabble.
What skills is Suleman Basith known for?
Suleman Basith has skills like Leadership, Team Leadership, Account Management, Customer Service, Management, Problem Solving, Operations Management, Property Management, Investment Properties, Time Management, Customer Relations, Problem Management.
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