Süleyman Kaçar Email & Phone Number

Istanbul, Istanbul, Turkey

İstanbul

• Network Operation Center (NOC) Management
• Failure Management of Infrastructure, Application and Field Devices in accordance with ITIL processes (Event & Incident & Problem & SLA & Change & Relase & Risk Management)IT Helpdesk Management
• Management of IT end-user devices of Belbim Users in accordance with ITIL processes (Request Fulfillment Management). IT Warehouse ManagementTariff and Version Management
• Management of Field Devices Software, Tariff, Version Management in accordance with ITIL processes (Incident & Release Management)

Istanbul, Turkey

Managing the projects under the responsibility of the IT Project Management Office according to the KPIs determined by Project Management Methods (Waterfall, Agile, Hybrid).Maturation and monitoring of IT Processes in accordance with ITIL.Development and monitoring of IT Governance processes.

Istanbul, Turkey

Management of IT and Network Projects. Projects:Social League Mobile Game ProjectDRC (Disaster Recovery Center) Installation ProjectData Center Migration ProjectDealer Portal Mobile Application ProjectCRM & Loyalty ProjectPO Market Application ProjectCreation of Service Desk Processes and Application Installation ProjectProject to establish Change, Project.

Istanbul, Turkey

Managing the projects under the responsibility of the IT Project Management Office in accordance with the project management methods (SDLC, Agile), ensuring that they are implemented within the framework of the determined KPIs, reporting, developing the project management system.

Istanbul

Developing business relationships between Internal Customers,Creating solutions that meet the needs of Internal Customers according to the IT architecture,Opening and following up projects.

İstanbul

Program Management for Automation of Operation (Automatic Fault Detection and Fault Response) with Artificial Intelligence

Istanbul, Turkey

Service-Based (GSM/UMTS, BT-Based Systems, Transmission, Data, Network, Security, IPTV (Turkcell TV+) and Energy) 7x24 monitoring and first-level intervention to faults in the Turkcell Network,

Kartal - İstanbul

Second level Fault Management and Maintenance of all GSM Exchanges in Turkcell OMC'sMonitoring of all faults in Turkcell Network such asGSM/UMTS, Transmission, Data Network, PhysicalSecurity and Energy - Air Conditioning, first and secondlevel intervention.

Maintenance and Operation of Digital PSTN Exchange (Netaş DMS)