★ Jonathan Sulkin F. Email & Phone Number

Increased customer satisfaction by 30% through the implementation of AI-driven virtual assistants in support processes.Reduced response times by 50% with automated marketing campaigns, improving client engagement and conversion rates.Integrated multiple technologies to evolve client processes without interrupting operations, streamlining workflows for.

Led the development of integrated digital strategies aligned with branding objectives, ensuring timely and high-quality project delivery.Leveraged analytics tools to evaluate and optimize digital campaigns, achieving significant improvements in key KPIs like conversion rates and user engagement.Managed digital budgets and maintained effective communication.

Pioneered a social listening agency in Mexico, delivering market intelligence and strategic insights to clients such as Grupo Imagen, América Móvil, and Banorte.Generated over $500,000 USD in revenue within the first two years by providing critical insights for data-driven decision-making.Designed and implemented a comprehensive crisis management and.

Smart Listening es una organización especializada en consultoría, capacitación y control de estrategias para el posicionamiento positivo en el universo web, dirigida a clientes que aspiran a utilizar la investigación (BIG DATA) y monitoreo como eje de información para la toma de decisiones críticas.Contribuimos a la mejora de la competitividad en imagen.

Communication Science, Organizational Communication, General

Diploma Of Education, Comunicación Digital Y Contenidos Multimedia