This department is responsible for keep the hardware environment (DC) with High availability and design engineering proposal for IT Rooms for LATAM + Puerto Rico. Implement tools, models and people with high capacity to maintain the IT and facilities up and running, including vendor management and global services support.Also be part of new deployments for Datacenter from IT backend perspective ( server, storage, network) and facilities

Implement IT projects using the PMI methodology and ITIL recommendations Configure and maintenance FPS Servers Create procedures and docs for 1st level work with backendSingle point of contact with 3 Company’s ( JnJ ) to guaranty the best process of backup/retention and DRP plan for servers. ( LA )Support Tape libraries around Latin America with Netbackup since 3.4 until 6.5xSingle point of contact between HP and JnJ regarding Libraries and StorageSenior analyst of… Show more Implement IT projects using the PMI methodology and ITIL recommendations Configure and maintenance FPS Servers Create procedures and docs for 1st level work with backendSingle point of contact with 3 Company’s ( JnJ ) to guaranty the best process of backup/retention and DRP plan for servers. ( LA )Support Tape libraries around Latin America with Netbackup since 3.4 until 6.5xSingle point of contact between HP and JnJ regarding Libraries and StorageSenior analyst of Netbackup for LA ( Deployment and operational ) Show less

Worked with Helpdesk, supporting many applications as first levelUnder Training Center, responsibly for infra-structure of all desktops ( standards )Responsible for Notebooks maintenance and 2nd level of support of VIP peopleMaintenance/configuration of Switches/ Core Builder and Routers