I am a proficient and technical, detail-oriented circuit transport Technician/engineer specializing in the telecommunications industry, I have extensive experience in research and troubleshooting, testing communication transport services, disconnect management, circuit design oversight, repair ticket management, vendor relations, switch testing, and crisis resolution. A proven track record of fostering peak network performance by maintaining essential functions and addressing issues in real time. Excels at driving greater accuracy and efficiency in managing essential coverage across a series of complex networks. A very savvy and resourceful producer, who facilitates peak technical performance in both the short and long term.