Enhancing the customer experience through technical services, by delivering innovative solutions and expert support.▪ Specialize in the 'Rotational Molding Market Focus Segment', ensuring tailored support for customers using NOVA Chemicals' polyethylene resins including TRx0535-U, TRx0338-U, TR-0535-UI, TR-0338-UI, TR-0735-U, RMs245-U, RMs341-U, and RMs539-U.▪ Assist customers in optimizing their molding processes, helping them realize value through faster cycle times, lower oven temperatures for energy savings, and improved part performance (better cure with less bubbles/increased stiffness or impact strength).▪ Troubleshoot processing and end-use performance issues by leveraging a deep understanding of our customers' needs and specifications, delivering constructive recommendations and tangible improvements in results.▪ Coordinate and oversee rigid part testing, ensuring accurate and timely feedback for optimal product performance.▪ Manage complaint investigation and resolution, maintaining strong customer relationships through effective communication and swift resolution of issues.▪ Engage collaboratively with customers across the value chain, guiding the journey from initial resin trials and design stages through to testing and successful commercialization.▪ Conduct extensive research and product testing, identifying new applications for NOVA Chemicals' PE resins and staying up-to-date with industry developments and trends.▪ Implement stringent quality control measures on rotational molding PE resins, which include verifying PE roto powder grind quality via flow time, bulk density, and particle size analyses, thus ensuring product uniformity and optimal performance.

Advance new technologies for NOVA Chemicals. ▪ Develop and synthesize heterogeneous catalysts for low temperature conversion of light-alkanes to olefins.▪ Evaluate catalysts using processing facilities and modify process units (management of change process) to perform new experiments.▪ Participate in the creation of patent applications for new inventions that strengthen NOVA Chemicals' technology portfolio.▪ Design and Operate pilot plant catalyst manufacturing facilities.

▪ Respond to on-demand manufacturing site requests for assistance in solving operational upsets.▪ Provide feedback to plant operators to improve reliability of ethylene manufacturing equipment.▪ Perform experiments to monitor the effects of changing feedstock diets (naphtha to shale gas) on pyrolysis gas products and use these results to propose changes in equipment (Gas Fractionator and Quench Tower) conditions to improve process and mitigate fouling deposits.

Carry out numerous physical laboratory tests on polyethylene materials to support NOVA Chemicals' technical service and research teams.▪ Followed LTPs, SOPs and ASTM standards to carry out testing and assess data to ensure quality and accuracy of results before reporting in a Laboratory Information Management System (LIMS).▪ Promoted and maintained a safe work environment by applying Responsible Care training and partaking in constructive safety interactions with other employees.▪ Collaborated with Technical Service Specialists, Scientists, and Senior Technologists to complete non-routine tests and requests.▪ Coordinated and prioritized routine, urgent and rush testing to aid requestors in making business decisions.▪ Contributed innovative ideas to improve quality, reliability, efficiency and safety of testing.

Build, repair and tune bicycles, in addition to providing positive and enthusiastic customer service to MEC members.Responsibilities:▪ Apply strong mechanical and hands-on aptitude to service and build bicycles.▪ Assist members with their outdoor gear and cycling questions.

Perform analytical chemical testing and interpret results to support the Alberta Alcohol and Drug Abuse Commission (AADAC) program.General Responsibilities:▪ Work safely with potentially infectious biological samples following GLPs.▪ Prepare internal and working standards, reagents, buffers, and mobile phases.▪ Prepare and validate in-house calibrators, and negative, low and high QCs.▪ Receive urine samples and verify that labels match the Internal Chain of Custody (ICOC) form.▪ Perform confirmation procedures for opiates and amphetamines following SOPs.▪ Identify and confirm if analytes of interest are present in samples using MS (i.e. concentration (>cutoff), retention time, target ion / quantifying ion ratios, and peak shape).▪ Record test results for each sample on the ICOC form.Opiates Method: ▪ Prepare samples through hydrolysis of conjugated opiates using Beta-glucuronidase, followed by extraction through UCT Clean Screen columns using a Visiprep SPE Vacuum Manifold.▪ Set up autosampler sequence for an Agilent/HP 1100 Series G1313A ALS using ChemStation software.▪ Operate and maintain Agilent/HP 1100 Series HPLC and LC/MSD SL System.▪ Analyze data from HPLC coupled to a LC/MS in selected ion mode for codeine, morphine, hydrocodone, hydromorphone, and oxycodone.Amphetamine Method: ▪ Prepare samples through periodate-mediated oxidation of ephedrine and pseudoephedrine, followed by a solid phase extraction of amphetamines. ▪ Accomplish derivatization required for GC with pentafluoropropionic anhydride.▪ Set up autosampler sequence for an Agilent 7683 Series ALS using Enhanced ChemStation software.▪ Operate and maintain Agilent/HP 6890 Series GC and 5973 Series MSD System.▪ Analyze data from GC/MS for amphetamine, methamphetamine, MDA, and MDMA.

Independently developed and implemented a synthetic route that led to the first reported 1,2,3-dithiazolyl radical ligand coordination complex. This was a M.Sc. research project completed under the direction of Prof. Kathryn Preuss.Responsibilities:▪ Characterized and analyzed hundreds of organic/inorganic compounds using a range of scientific laboratory instruments (NMR, FTIR, TLC, GC-MS, HPLC, and EA).▪ Investigated and analyzed new materials' unique properties by developing and conducting relevant experiments and tests (X-Ray diffractometer, DSC, TGA, EPR, PXRD, and CV).▪ Monitored and maintained essential laboratory equipment (solvent purification system, solvent stills, schlenk line, glove box, furnaces, ovens, gas tanks, propane torch, vacuum pumps, etc.).▪ Worked effectively within a research team and contributed innovative ideas to solve problems encountered by the team. ▪ Liaised with project leaders, collaborators and instrument specialists.▪ Delegated responsibilities to new coworkers and trained them on the safe and proper procedures for operating laboratory equipment and instruments.▪ Applied appropriate safety procedures when working with extremely hazardous materials. ▪ Maintained laboratory safety compliance and supported workplace safety initiatives.​▪ Efficiently troubleshot technical problems using strong critical thinking and problem solving abilities.

Courses: ▪ General Chemistry I (CHEM*1040)▪ General Chemistry II (CHEM*1050)▪ Organic Chemistry I (CHEM*2700)▪ Chemistry Learning Centre (for CHEM*1050/CHEM*1040)Responsibilities:▪ Supervised the safe and efficient operation of General and Organic Chemistry laboratories to teach undergraduate students hands-on skills and evaluate their performance.▪ Provided polite and personal academic support in the Chemistry Learning Centre by answering students' questions.▪ Lectured first-year students on how to solve general chemistry questions to prepare them for midterm exams.

Developed a safe experimental procedure for performing high pressure reactions. This position was an NSERC Undergraduate Student Research Award (USRA) completed under the direction of Prof. Kathryn Preuss.Responsibilities:▪ Conducted experiments and prepared reagents using the safe and correct laboratory procedures.▪ Conducted regular instrument checks, maintenance and calibration.▪ Ordered and input new equipment and chemicals into an online database to maintain and track laboratory supplies.▪ Applied WHMIS training and adhered to the laboratory's safety procedures.

Conducted laboratory experiments toward isolating and characterizing a new inclusion compound based on modified metal dibenzoylmethanates. This was an undergraduate research project completed under the direction of Prof. Dmitriy Soldatov.Responsibilities:▪ Kept detailed records of all work-related activities and conveyed research results in a written scientific report and presentation to faculty and peers.▪ Performed daily laboratory housekeeping duties to maintain a clean, safe and organized work place.▪ Analyzed chemical products using analytical instruments.▪ Conducted chemical reactions using laboratory equipment.

Ensured the safe and reliable operation of a water bottling production line (~1,000 bottles per minute) independently with minimal supervision.Responsibilities:▪ Monitored and operated several pieces of production equipment, including labeler, water bottle filler, bottle capper, and conveyer belt using multitasking skills.▪ Conducted appropriate quality control procedures for bottled water consumer products, including inspection of bottles/caps, chemical testing and completion of monitoring reports.▪ Used protective equipment and followed safety protocol to sanitize industrial equipment using a combination of high pressure hoses and corrosive cleaning chemicals.▪ Reworked incomplete or defective product to maintain a high turnover of consumer-ready product.▪ Applied WHMIS training and adhered to the plant’s standard operating procedures.▪ Utilized a powdered pallet jack to relocate product contained on heavy skids.▪ Met the physical demands of the position.

Performed manual rework processes efficiently, accurately and safely in several Guelph Linamar Production Plants. Linamar Corporation designs and manufactures precision components for the automotive industry.Responsibilities:▪ Used powder tools and appropriate safety gear to refurbish machined metallic components in a fast-paced manufacturing environment.▪ Supported production by sorting, packing and crating finished products.▪ Maintained an organized, safe and clean workspace.