Eric Sullivan Email & Phone Number

Los Angeles, California, United States

• Perform the duties of the Second-in-Command in accordance with the Flight Operations Manual, Standard Operating Procedures Manual, and Federal Aviation Regulations.
• Work with Captain's to ensure each flight is completed safely and efficiently.

Beverly, Massachusetts, United States

• Teach the skills, knowledge, and decision-making required to fly fixed wing aircraft and obtain FAA certificates and ratings

• Precisely fly flight lines maintaining situational awareness of the airplane and airspace
• Monitor weather to ensure quality data is collected
• Reposition airplanes to maximize utilization
• Ensure scheduled and unscheduled maintenance is done in a timely manner
• Operate the camera and complete daily uploads for quality assurance

Seattle, Washington, United States

• Teach the skills, knowledge, and decision-making required to fly fixed wing aircraft and obtain FAA certificates and ratings
• Part 61 Stage Check Instructor
• Active member of the Safety Committee

Seattle, Washington, United States

• Maintain awareness of the flight schedule and anticipate client needs
• Delegate tasks to other Line Service Technicians
• Assist with new-hire training to ensure they learn and follow Modern Aviation’s SOP’s
• Marshal arriving and departing aircraft to and from the ramp area
• Anticipate crew and passenger needs
• Aircraft towing on the ramp as well as in and out of hangers

Seattle, WA

• Provide excellent customer service to support branch operations across the globe.
• Regularly research complex data flow issues by utilizing SQL queries and processing documentation.
• Identify bugs and escalate to developers/analysts as necessary.
• Complete new client setups and configuration changes according to analyst/account management's specifications.
• Look for process improvements to mitigate the impact of or resolve ongoing issues.
• Write and update documentation of support processes.

Bellingham, WA

• Led weekly lab sessions that reinforced physics concepts taught in lecture.
• Patiently assisted students of varying skill levels in resolving misconceptions by effectively communicating alternative explanations of physics concepts.
• Quickly identified malfunctioning equipment to repair or replace it.
• Responsible for the setup and tear down of each lab in preparation for the following week.
• Ensured graded work was returned to students promptly to provide feedback on their work.

Bellingham

Worked under the advisement of a physics professor on an independent research project to synthesize iron-doped copper-oxide nanoparticles for applications to spintronic devices.

Redmond, WA

• Started as a courtesy clerk and was promoted to front end supervisor after 1 year.
• Managed 6 employees to 10 employees while simultaneously working at the customer service center.
• Provided excellent customer service to a diverse customer base.
• Had a proven record of improving check out efficiency.
• Was given keys to the store and safe combinations.