Susie Ulmer Smith (She/Her/Hers), Sphr, Mba Email & Phone Number

Houston, Texas, United States

BGE is an engineering consulting firm providing services in surveying, planning, construction management, environmental solutions, public works, water resources, landscape architecture, land/site development, and transportation systems. BGE’s expertise, size, and reputation uniquely come together to tell a story that conveys confidence to our clients.

Houston, Texas, United States

Salo is a talent firm that places experts within organizations needing Human Resources leadership. I am currently engaged and serving a leading global manufacturing organization whose Chief Human Resources Officer recently exited the organization. Projects include ADP implementation, performance management process set up and roll out, merit increase process set up and rollout, policy reviews, HR assessment, and various special projects.

Houston, Texas, United States

Built human resources practices, policies, and HR team while hiring and training staff and management during period of rapid growth and company reimagination. Developed new corporate benefits and 401(k) strategy in phases for corporate merger, with significant savings. Integrated HR teams, branding, and cultures of two corporations. Listened to strategic needs of business leaders and connected with teams of all organizations in order to bring together HR programs necessary to accomplish feeling of one successful organization post-merger. • Increased efficiencies in HR technologies utilizing Monday.com, Google Docs, ADP, and Namely.• Completed corporate HRIS conversion in 12 weeks; transitioned 1,100 workers to remote work in one week.• Developed and implemented national handbook with state supplements, automated updated onboarding processes, and created all-new virtual employee orientation and onboarding toolkit.• Streamlined payroll policies and practices from eight payrolls to one per month, brought pay from current to in arrears, and completed FLSA company review.• Implemented new performance management system and new performance culture.• Created, led, and implemented Families First Coronavirus Response Act and COVID plans for company, and created prosperous, seamless, and interactive remote work culture.• Avoided 20% proposed medical insurance increase by working with broker partner and plan design, securing 4% benefits savings overall. • Teamed with marketing to create company and HR branding and presence, and created in-house specific training courses for management to become more familiar with overall business operations for bigger impact in roles. • Acquired and separated over 1,000 employees in one year.

Houston, Texas, United States

Enhanced and maintained corporate culture and family feel while providing superior service to internal and external customers during rapid growth. Provided guidance and expertise in areas of acquisitions, HR technology, machine and human collaboration, and benefits. Developed and implemented automated employment agreements to include non-compete, non-solicitation, arbitration agreements, confidentiality, and compensation plans. Listened and carefully developed a flourishing HR department that could stand on its own. • Integrated HR processes and cultures during acquisition of three mortgage groups, growing by 50% in production with a presence in 18 states.• Upgraded to online marketplace with intuitive technology for benefits selections.• Implemented automation of onboarding process and complex commissions to increase efficiencies.

Houston, Texas, United States

Developed and implemented key progressive HR initiatives during period of growth of over 75% to 20 locations, aligning with SFCU’s strategic plan while leading HR for a service delivery-focused organization; initiatives included branding, strategic planning, risk management, executive compensation, and benefits. Created and implemented executive compensation bonus plan, split-dollar plans, non-deferred compensation plans, and key person insurance policies. Worked to lower pension plan financial obligation for current and future. Built talent acquisition to include onboarding to SFCU culture and technology/assessments to properly place employees in roles, and align values of organization with employee.• Served as foundation board member with social responsibility, creating purpose-driven lives and spreading financial wellness through gifts of service and treasure; rewards and recognition tied to corporate values and strategy, including monthly, quarterly, and annual awards.• Implemented monthly management roundtable leadership development.• Worked closely with board of directors; presented monthly and prepared HR dashboard.

San Antonio, Texas, United States

Acted as HR consultant to owner; oversaw strategic projects, including policy and procedure development for Zachry companies. Led onboarding and culture integration for Global Protection Services and Zachry Hospitality. Served as HR advisor for Zachry Construction Management, Zachry Project Management Company, and Zachry American Infrastructure (ZAI), a firm seeking investors for large joint venture projects.

San Antonio, Texas, United States

Provided vision and strategic HR leadership in diverse HR lead positions while working as trusted advisor for Zachry’s family of companies. Acquired and led HR in hotel/hospitality (Hilton Palacio del Rio and Sunset Station), cement and aggregate business (Capitol Aggregates Ltd.), international embassy project work, highway and commercial construction, industrial process construction services, Zachry’s security company (Global Protection Services), and Zachry American Infrastructure investment group (up to 3,000 employees). Started HR from ground up for Zachry Construction; created Zachry Academy.

San Antonio, Texas, United States

Brought Zachry family culture and HR strategy to Capitol. Engaged in monthly HR advisory meetings with owner. Led affirmative action plans.

San Antonio, Texas, United States

Oversaw all hiring for Zachry Corporation (over 20,000 employees). Industries included petrochemical, oil/gas refining, chemical, power projects, and civil and commercial construction.

Bs, Health Education

Activities and Societies: Kappa Alpha Theta Sorority

Diversity, Equity, And Inclusion

Master Of Business Administration - Mba