Sultan Al-Amri Email & Phone Number

Saudi Arabia

• Conducting engaging meetings and interactive workshops designed to elevate the maturity of institutional strategies while fostering a positive organizational and operational culture within human resources and strategic.
• Supervising a team of 12 professionals specializing in change management and communication, and providing mentorship, regular performance evaluations, and professional development opportunities to team members.
• Developing KPIs and performance metrics to measure the success of strategic communication and change initiatives, and regularly reporting outcomes to leadership, providing data-driven insights and recommendations for.
• Establishing clear and effective communication channels between internal teams, leadership, and external stakeholders, acting as a key advisor to leadership on matters related to strategic communication and change.
• Delegating responsibilities effectively, ensuring alignment with team members' expertise and skill sets, establishing clear performance benchmarks and accountability frameworks, monitoring task execution, and.
• Designing robust change management frameworks, developing communication strategies that articulate the rationale and benefits of change initiatives, and building stakeholder trust and buy-in through transparency and.

Riyadh, Saudi Arabia

• Acted as the primary point of contact between the Vision Realization Office (VRO) and CEDA, built strong relationships to ensure a seamless exchange of information regarding strategic projects and initiatives, and.
• Led change management and communication strategies across VRO initiatives, designed campaigns to raise awareness, reduce resistance, and facilitate smooth transitions during strategic transformations, and developed and.
• Established HR policies, including payroll systems, promotions, performance appraisals, and leave management, and supervised human capital strategies to enhance employee performance, retention, and satisfaction.
• Managed an operational budget exceeding 100 million SAR, ensuring alignment with strategic objectives, and supervised financial operational agreements and approved projects within the allocated budget.
• Provided strategic advice on budgets, initiatives, and international collaborations, represented the VRO and the Ministry in high-profile engagements, both domestically and internationally.

Saudi Arabia

• Founded and structured the Follow-Up Department to monitor projects from initiation to completion, creating a centralized information repository serving as a knowledge hub for all ongoing projects within the Ministry.
• Developed mechanisms for tracking project milestones, timelines, and deliverables, ensuring transparency and accountability, and supervised daily office operations, ensuring efficiency, consistency, and alignment with.
• Organized a team of administrative professionals, fostering a productive and motivated work environment, provided leadership, mentorship, and regular performance evaluations to ensure team members met expectations and.
• Managed highly confidential information with professionalism, monitored strict data security protocols to safeguard sensitive materials, addressed sensitive issues with diplomacy, and ensured confidentiality across all.

Saudi Arabia

• Led a team of over 50 operations personnel within the framework of the Citizen Protection Program, and supervised daily operations, ensuring seamless workflow, task execution, and adherence to program objectives.
• Managed a system for handling citizens' inquiries and complaints related to program support, ensured prompt processing of citizens' requests, resolved issues efficiently while maintaining a professional and empathetic.
• Supervised the transfer and resolution of over 5,000 grievances and inquiries from Saudi nationals to the operations department, and followed up on grievance cases to ensure they were addressed within established.
• Implemented Key Performance Indicators (KPIs) for team members based on program goals and daily request volumes, conducted regular performance evaluations, provided constructive feedback, and identified areas for.

Saudi Arabia

Saudi Arabia

Saudi Arabia

- Supporting operations by supervising staff; planning, organizing, and implementing administrative systems.- Maintaining administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities

Master, General Management

Bachelor', Business Administration

Diploma, Computer Applications