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Sultan Azhari is listed as Customer Service Oriented | Data Analyst | Data Science at Omni Communication Assistant (OCA), a company with 9 employees, based in South Jakarta, Jakarta, Indonesia. AeroLeads shows a matched LinkedIn profile for Sultan Azhari.
Sultan Azhari previously worked as Supervisor Public Service The Ministry of Religion RI at Omni Communication Assistant (Oca) and Customer Service Representative at Pt Tempo Scan Pacific Tbk. Sultan Azhari holds Data Science from Practicum Usa.
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Dedicated and customer-focused representative with 5+ years of experience in providing exceptional service. Proficient in phone etiquette, problem-solving, conflict resolution and customer success. Passionate about assisting customers and exceeding their expectations.
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Jakarta Metropolitan Area
- Supervise and Handling WhatsApp, Email, and incoming call from public.Maintain Customer Service KPI from all channel- Escalating and coordinating complaints form the public to the department concerned.- Maintaining open tickets and ensuring reports from the public are resolved to achieve public satisfaction.- Maintain CSAT score and public input about.
Central Jakarta, Jakarta, Indonesia
- Handle complain from customer like damaged product, lack of product recieved, over of product received, logistic deffect, Expired date product received different from catalog, warehouse deffect and deffect product. - Inform to customer about promo and event ongoing like tiering free gift, colaboration product promo and limited voucher. - Handle Customer.
North Jakarta, Jakarta, Indonesia
- Monitoring Quality Control Performance Customer Care Teams - Creating and Maintaning SOP (Procedure, Work instruction, Script) for customer care teams- Create a modul product knowledge to enhance human resource quality for all teams and branch - Set and achieve daily, monthly, and annual target for customer care division.- Respond Issue Customer Care.
North Jakarta, Jakarta, Indonesia
- Handling incoming call (Call inbound)- Handling inbound Chat from Whatsapp, BBM and Live Chat- Handling Customer Visit (Face to Face)- Present product Software to Customer Visit like How to use, how it works, what the benefit of the product and cross selling product.- Follow up standing ticket. - Escalation hard complain or error problem system to.
South Jakarta, Jakarta, Indonesia
- Answer calls and handles any queries from a health care provider, insurance/payer, and patient- Manage and resolve the complaint and escalate to supervisor/manager if needed- Responsible for daily care management and daily inpatient monitoring or medical condition and expenses, and identify cases to be escalated to supervisor/manager/Medical Advisor.
Jakarta Metropolitan Area
- Handling incoming call (Call inbound)- Handling inbound Chat from Whatsapp, BBM, Yahoo Messanger and Live Chat- Handling Customer Visit (Face to Face)- Present product Software to Customer Visit like How to use, how it works, what the benefit of the product and cross selling product.- Follow up standing ticket. - Escalation hard complain or error problem.
Other employees you can reach at ocatelkom.co.id. View company contacts for 9 employees →
Reynadya Farissa, Csca
Colleague at Omni Communication Assistant (Oca)Jakarta, Indonesia, Indonesia
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BT
Bayusandya Tresnayatna
Colleague at Omni Communication Assistant (Oca)Bandung, West Java, Indonesia, Indonesia
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RR
Rochman Ramadhani Chiefto Irawan
Colleague at Omni Communication Assistant (Oca)Jakarta, Indonesia, Indonesia
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ML
Muhamad Lutfi Kamil
Colleague at Omni Communication Assistant (Oca)Central Java, Indonesia, Indonesia
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NR
Naufal Rizky
Colleague at Omni Communication Assistant (Oca)Indonesia, Indonesia
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AF
Azzahra Frida
Colleague at Omni Communication Assistant (Oca)Jakarta, Indonesia, Indonesia
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AB
Ari Bayu Suryadinata
Colleague at Omni Communication Assistant (Oca)United States, United States
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EH
Egy Haekal
Colleague at Omni Communication Assistant (Oca)Jakarta, Indonesia, Indonesia
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MA
Maudina Athariq
Colleague at Omni Communication Assistant (Oca)Jakarta, Jakarta, Indonesia, Indonesia
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DS
Dendy Sapto Adi
Colleague at Omni Communication Assistant (Oca)West Java, Indonesia, Indonesia
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Quick answers generated from the profile data available on this page.
Sultan Azhari works for Omni Communication Assistant (OCA).
Sultan Azhari is listed as Customer Service Oriented | Data Analyst | Data Science at Omni Communication Assistant (OCA).
Sultan Azhari is based in South Jakarta, Jakarta, Indonesia while working with Omni Communication Assistant (OCA).
Sultan Azhari has worked for Omni Communication Assistant (Oca), Pt Tempo Scan Pacific Tbk, Superspring, and Halodoc.
Sultan Azhari's colleagues at Omni Communication Assistant (OCA) include Reynadya Farissa, Csca, Bayusandya Tresnayatna, Rochman Ramadhani Chiefto Irawan, Muhamad Lutfi Kamil, and Naufal Rizky.
You can use AeroLeads to view verified contact signals for Sultan Azhari at Omni Communication Assistant (OCA), including work email, phone, and LinkedIn data when available.
Sultan Azhari holds Data Science from Practicum Usa.
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