Duties & ResponsibilitiesSYSTEMS & OPERATIONAL PROCESS REFINEMENT- Create, implement and maintain the Firm's policies & procedures.- Train staff on all policies and procedures, linking compliance with the same to Key Performance Indicators (KPIs) and a job performance review process.- Define and implement productivity metrics whereby we can more accurately measure and improve Firm efficiency.- Refine and maintain the Firm's technology infrastructure to minimize waste and maximize internal efficiencies within the firm.FACILITIES MANAGEMENT- Liaison with IT, professional service, and other vendors to facilitate the smooth operation of the back-end operations of the Firm.- Ensure emergency protocols are in place, with staff trained on the same, when needed.HUMAN RESOURCES- Determine attorney and non-attorney hiring needs. Recruit, interview, and screen applicants for attorney and non-attorney positions.- Orient, train and act as the firm's supervisor of all non-legal staff, including paralegals.- Evaluate all non-legal staff around defined Key Performance Indicators (KPIs) and make recommendations to Owner regarding their work assignments, salaries, bonuses and discipline.- Implements and enforces the Firm's personnel rules and employment policies.FINANCIAL MANAGEMENT- Plan and implement the Firm's annual marketing and operations budgets.- Collaborate with Owner to improve financial controls and analyze key financial reports to identify inefficiencies in the Firm and spot opportunities for improvement to the Firm's bottom-line.- Manage the Firm's billing functions (e.g. monitoring work in process).MARKETING MANAGEMENT- Collaborate with the Owner on the Firm's overall Business Plan and Marketing Plan and help strategize opportunities to improve the sales and marketing departments of the Firm to help grow the Firm's top-line revenue.- Manage the Firm's relationships with current clients, former clients, and outside referral sources.

• Organizing and managing the application for international legal cooperation projects.• Negotiating, organizing and managing international cooperation projects in legal research with international organizations.• Organizing, planning, initiating and managing major international legal cooperation projects in legal research;• Establishing and maintaining the information system for international legal networks.• Cooperating with international legal networks and international law firms.