Sultan Mohammed Email and Phone Number
With nearly 8 years of dedicated experience in customer care, I am passionate about delivering exceptional service and fostering positive customer experiences. My career has been shaped by a commitment to understanding client needs, resolving issues efficiently, and enhancing overall satisfaction.Throughout my journey, I’ve had the privilege of working with diverse teams and clients, honing my skills in:Customer Relationship Management: Building and maintaining strong relationships through clear communication, empathy, and problem-solving.Process Improvement: Identifying and implementing strategies to streamline operations, reduce response times, and enhance service quality.Team Leadership: Training and mentoring team members to elevate performance and foster a collaborative environment.Data Analysis: Leveraging customer feedback and performance metrics to drive insights and improve service delivery.
Purunity
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Assistant Manager Customer ServicesPurunity Oct 2023 - PresentDubai, United Arab Emirates -
Senior AssociateAmazon Apr 2023 - Jul 2024- Device testing and evaluation.- Functional testing.- Performance testing.- Speed and responsiveness.- Battery life.- Processing power. -
Administrative AssistantHigher Colleges Of Technology Dec 2018 - Jan 2022Abu Dhabi, United Arab EmiratesProvides administrative support to ensure efficient operation of office.• Answers phone calls, schedules meetings and supports visitors.• Carries out administrative duties such as filing, typing, copying, scanning etc.• Completes operational requirements by scheduling and assigning administrative projects and expediting work results.• Makes travel arrangements for senior staff such as booking flight, cars, and hotel and restaurant reservation.• Exhibits polite and… Show more Provides administrative support to ensure efficient operation of office.• Answers phone calls, schedules meetings and supports visitors.• Carries out administrative duties such as filing, typing, copying, scanning etc.• Completes operational requirements by scheduling and assigning administrative projects and expediting work results.• Makes travel arrangements for senior staff such as booking flight, cars, and hotel and restaurant reservation.• Exhibits polite and professional communication via phone, e-mail, and mail.• Supports team by performing tasks related to organization and strong communication.• Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.• Provides information by answering questions & requests. Show less -
Customer Service RepresentativeHigher Colleges Of Technology Nov 2014 - Nov 2018Part of the team responsible for providing exceptional customer service.• Dispatching of taxi’s in Abu Dhabi, Al Ain & Western Region. For a systembased booking, in case of unavailability of taxi, manually dispatching of taxitakes places tobooked location.• Dispatching special need taxis on special requests by the disabled customers.• Tracking the trips for registered cases, getting in touch With the drivers to verify if the lostitem was found. Coordinating with various… Show more Part of the team responsible for providing exceptional customer service.• Dispatching of taxi’s in Abu Dhabi, Al Ain & Western Region. For a systembased booking, in case of unavailability of taxi, manually dispatching of taxitakes places tobooked location.• Dispatching special need taxis on special requests by the disabled customers.• Tracking the trips for registered cases, getting in touch With the drivers to verify if the lostitem was found. Coordinating with various different franchises to ensure fast & accurate work flow.• Answering incoming calls and assisting the customers.• Dispatch and Regulate taxis upon request for events. Show less
Sultan Mohammed Skills
Sultan Mohammed Education Details
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Master Of Business Administration - Mba -
Bharathidasan University, TiruchirappalliBachelor Of Commerce - Bcom -
Indian School Al AinBusiness/Commerce, General
Frequently Asked Questions about Sultan Mohammed
What company does Sultan Mohammed work for?
Sultan Mohammed works for Purunity
What is Sultan Mohammed's role at the current company?
Sultan Mohammed's current role is Strategic Customer Service Leader | Innovating Solutions & Elevating Customer Satisfaction.
What schools did Sultan Mohammed attend?
Sultan Mohammed attended Bharathidasan University, Bharathidasan University, Tiruchirappalli, Indian School Al Ain.
What skills is Sultan Mohammed known for?
Sultan Mohammed has skills like Customer Service, Management, Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Leadership, Public Speaking, Sales, Research, Strategic Planning, Team Management.
Not the Sultan Mohammed you were looking for?
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Sultan Mohammed
Dubai, United Arab Emirates -
1dubaipolice.gov.ae
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Sultan Mohammed
Manager Student Affairs At Rak Medical & Health Sciences UniversityUnited Arab Emirates
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