Sultan Shaik Abdul Email and Phone Number

RESERVATIONS :-1. Taking care of reservations mails.2. Bookings for the rooms.3. Informing the driver for the expected arrivals of the day.4. Making the plug cards for the airport pick up guests.CHECK-INS:-1. Taking care of guest check in.2. Preparing of reservations cards. 3. Updating the guests information in the IDS and the in the CID system.4. Reporting to the front office manager for the total occupancy for the day. CHECK-OUTS:- 1. Making the bills for the checkouts.2. If there is a company’s guest then informing the company that their guest is going to checkout.3. Reporting to the Manager for the expected checkouts for the day. DOCUMENTATION:- 1. Taking care of reservations forms. 2. Keeping the track of guest complete information like their check-ins, check-outs, visa, Passports, pick-ups, drops. 3. Updating the system daily. 4. Doing the night audit to check all the reports and the information updated in the system is correct or not. GUEST SERVICE:-1. Taking care of guest with all these activities( wake up calls, breakfast, lunch, dinner, room service).2. Taking care of guest demand and providing them the best service and making him loyal guest to our hotel.3. Keeping the Track of their Personal information like their Birthdays and Anniversaries and wishing them on the date to bring kind of personal attachment with the hotel.

MANAGING TEAM :-1. Motivating to team towards the target of store the and towards the target of the company.2. Briefly explaining about the operation of the store to all promoters.3. Make them learn about their job responsibility. STOCK MAINTENANCE: -1. Taking care of the Expiry & Damage stocks and sending them back to the DC (Distribution Center) and getting back the concerned Acknowledgement.2. Consistence maintenance of FIFO (First in First Out) so that there is no major loss in Product Expiry. 3. Keeping the Entire excess stocks in a proper condition at the back room and replenishing them as the product get sold out. SHRINKAGE CONTROL: - 1. Controlling the Documentation where the stock receiving and dispatching have no difference and proper stocks is available as per the system stock and physical.2. Conducting the PIHV (Perpetual Inventory High Value) Tracking the High value SKU’s on daily basis maintaining a register where there is no shrinkage in them.3. Reporting to the Concern Manager or Supervisor in the categories where there is a major loss and taking right steps to control the shrink.CUSTOMER SERVICE: -1. Giving the customer for the product that he is in need. And explaining him/her about the promotions and offers, which are running in the store currently.2. Taking the customer demand and providing them when the stocks are available, and making him loyal customer to the store.3. Keeping the Track of their Personal information like their Birthdays and Anniversary’s and wishing them on the date to bring kind of personal attachment with store.

On call sales