Lead Associate
Coordination with multiples Client team. Attend Client meeting Physical/Virtual Face internal and external Audits. Making reports for the Client’s. Coordination with the process team’s like Employment Team, Education team, Criminal verification team, Address verification team & Collect the reports from them. Maintain daily MIS trackers On Daily basis Provide guidance to team members for better output. Accountable for queries, escalations. Responsible for TAT closures and reports. Closely monitor key account. Closely monitor key accounts of BGC process. Checking the quality of the Report. Co-ordination with the Clients to solve their Queries. Maintaining MIS on daily basis Billing and invoice Process