Sum Ping Ng Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

-Handle accounting duties such as preparing invoices and filing all financial statements.-Set up and maintain filing systems, utilizing knowledge of legal records and procedures, and handling sensitive and confidential information.-Preparing legal correspondence such as Deeds, Wills, Affidavits, and Briefs and digitizing them for use.-Receiving and distributing regular and electronic incoming mail with relevant departments and organizations.-Assisting the legal team with translating complex legal advice to Cantonese and Mandarin-speaking clients. -Scheduling appointments, meetings, and conferences for lawyers.

Singapore

- Performed accurate and regular content audit, analyzed and evaluated the data results, and shared constructive performance feedback with both the corporate clients and the designated teams to ensure consistency and alignment with community standards and internal policies.- Worked closely with the manager and other team members, monitored and supervised team performance.- Conducted and managed investigations of escalations of erroneous decisions, found out the root causes and implemented action plan for improvement.

Singapore

- Reviewed reported content and responded to user inquiries with high quality, speed, and accuracy.- Investigated and resolved issues being reported, such as requests for account support and reports of potentially abusive content.- Maintained confidentiality, security, integrity, and privacy of data as the top priority.

Hong Kong

- Provided both individual and group counselling services to single parents- Provided hotline counselling services to single parents and referring them to relevant social resources when needed- Built and maintained single parents ’ mutual support group- Set up booths on the street to promote single parents’ service s and divorce related information- Promoted occupational health and workplace safety through various community programmes- Organized musculoskeletal disorders prevention courses

Kaohsiung City, Taiwan

- Acquired casework handling skills and knowledge - Understood the differences between Taiwan and Hong Kong from the aspects of social work - Monitored and provided counseling services in three cases of children and adolescents' protection - Planned and initiated a parent-child activity to enhance positive parent-child communication skills and relationships - Aided in promotion of children and adolescents' protection - Assisted in the daily operation of the service centre, including answering inquiries from the general public, attending meetings, and arranging logistics

Hong Kong

- Carried out need-based assessments for resources allocation to new immigrants in Hong Kong.- Planned and executed fund raising proposals for the underprivileged groups, such as low-income families and single-parent families.- Estimated the effectiveness and monitored financial control of the community service programs.- Supervised two project coordinators in the after-school care programs, and provided necessary coaching and guidance.

Bachelor'S Degree, Social Science In Social Work

Associate'S Degree, Social Science In Social Work