- Founding member of the team that built two SaaS products from ground up for US Healthcare Insurance (RCM) domain- Experienced the entire life cycle of the product development such as : inception, creating MVP, going to market, rapid growth and maturation of the products for the last 12+ years- Interviewed and recruited 20 ~ 25 members- Built a team from ground up, training, mentoring and coaching them- Certified Scrum Master, improved scrum adaptation in an environment with constantly changing requirements and priorities, scaling it for a large team of about 15 ~ 17 members, working remotely- Strong employee engagement and keeping the team's morale up despite challenging situations- Current overall team size: 30+, of which I mentor and manage day-to-day activities of 11 members- Having worked on the products for 10+ years, I have seen the impacts of my own and other's design decisions on a broad range of features - highly used / moderately used / not used- Thorough understanding of the US Healthcare and RCM cycle, familiar with HIPAA regulations, ANSI 835, 837 files- Led and coordinated scope/implementation efforts between Dev, IT, Operations, Stakeholders and Clients, across different locations and cultures, involving over 40 - 45 members - Deep product knowledge, acting as the liaison between Software, Account Management and Client teams- 18 years of total IT exp