In charge of delivering services to a company's clients and complete tasks such as improving service delivery processes, communicating with other departments, overseeing employees involved in the delivery process, solving complaints, and providing customer service. Key qualifications for the job are leadership, attention to details, analytical thinking, computer skills, communication, and teamworkThe Clients:Forbes, Transfix (Logistic), NetRoadShow, Salido (POS), NetRoadShow, HealthNation, DvF(e-commerce), CVent (Events App), Allergan (Booking App), Voiah, Komeeda, ZipLunch, AudienceTown (Integration Digital Marketing portal with www.mediamath.com), SCMP, Brandforma, Homerun

In charge of improving Quality Assurance effectiveness and efficiency, able to effect leadership that realizes accelerated performance and sustained strategic flexibility while creating a competitive corporate advantage. Expertise in all phases of the software life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.Forbes, Transfix (Logistic), NetRoadShow, Salido (POS), HealthNation, DvF(e-commerce), FredandFrinds, Brandforma, Homerun

- Understand business objectives and define the testing and the quality management approach and strategy- Constitute the communication structure and define the followed protocols according to the organization structure- Defines standards, guidelines, methodologies, metrics and the used reporting systems for the test management data.- Lead and contribute in the technical empowerment within the software management and quality management- Manage the day to day software testing activities for different deployment models.- Integrate with the different teams with the followed SDLC to achieve the project and the organization objectives- Subject Matter expert in the Software testing planning and test management, Software testing / functional support, Software testing / non-functional support- Hands on experience in the following SDLC methodologies- Mitigate and manage the projects and the approaches risks and a decisive and accountable decision maker- Effective project management best practices adaptor and applying the scientific approach to measure and analyses the issues- Track and measure performance- Hire, train and manage the project resources for the all aspects of the software testing and quality management tasks- Manage the client relation through:- Structure reporting and communication- Understanding of the clients and projects business and strategic objectives- Mitigating the risks- Process contributor for the software testing practices within the organization and the testing community

•Manage deployments and build into QA servers, and manage Production Releases with Product managers.•Install and configure recreations of software production environments to allow testing of software performance.•Responsible for management of all Quality Assurance functions include planning, strategy & testing execution.•Review and Approval of the testing strategy, approach, and plans.•Provide formal sign-off on all testing deliverable and testing events.•Review of testing results and defects to determine/assess impact to overall project plan and implementation schedule.•Ensure tractability of test cases to requirements, working with the project Business Analyst to ensure all requirements are tested•Develop and implement test plans•Escalate the issues in products to top managers•Prepare the Agenda for the meetings•Daily and weekly conferences with clients in the US for following up and discussing projects' status, as well as contacting with the clients directly to assure efficient understanding of users' requirements and needs•Act as the single point of contact between the development and testers for iterations, testing and deployment activities.•Collaborate with Product Managers and the Engineering team to review & accept the requirements•Conducting resource allocation on testing tasks to team members and following up.•Interacting and communicating with other departments such as Customer Support, Development Team, and Project Management teams, in-house (in USA) and offshore team (in Jordan).•Make sure of writing standard defect reports, and reviewing the team's defect reports.•Ensure content and structure of all testing documents is documented and maintained.•Motivate team members.•Playing the role of project manager for scrum projects as tracking tasks for QA and engineers, leading daily scrums, writing daily minutes, creating project requirements documentation WBS and LOEs, make sure to meet customer and project management deadlines

Aspire Infotech offers a full array of application outsourcing solutions from Jordan. It helps clients in pursuit of high performance to optimize their costs and effectively deploy resources, while supporting flexibility and capability for growth.Responsibilities:1. Conducting: Sanity testing, Unit testing, Functionality testing, Integration Testing, Regression Testing, Ad Hoc Testing, User Acceptance Testing (UAT), Usability Testing, Alpha Testing, Gray Box Testing, Black Box Testing2. Writing standard defect reports, and reviewing the team's defect reports.3. Using bug tracking systems (JIRA, Mercury Quality Center) to run test scripts and scenarios, submitting defect reports, and communicate with other project's stakeholders.4. Reviewing and creating Test-Cases and Test-Sets5. Writing end-user documentation6. Acting as team Supervisor7. Creating Test Plans for new projects' testing.8. Responsible for training the new employees9. Prepare end of project sign-off, statistics and weakness vs. strongest points.10. Preparing the daily/weekly testing reports.11. Interacting and communicating with other departments such as Customer Support, Development Team, and Project Management teams, in-house (in USA) and offshore team (in Jordan).12. Ensure content and structure of all testing documents is documented and maintained.13. Daily and weekly conferences with clients in the US for following up and discussing projects' statuses14. Motivate team members

Aspire Services is an outsourcing business, and it provides technical services, development, and quality control to many clients in the US. Their major client is WeightWatchers.com (http://www.weightwatchers.com)Responsibilities:1. Conducting: Sanity testing, Unit testing, Functionality testing, Integration Testing, Regression Testing, Ad Hoc Testing, User Acceptance Testing (UAT), Usability Testing, Alpha Testing, Gray Box Testing, Black Box Testing2. Using bug tracking systems (JIRA, Mercury Quality Center) to run test scripts and scenarios, submitting defect reports, and communicate with other project's stakeholders.3. Creating Test-Cases and Test-Sets4. Writing end user documentation

Responsibilities: 1. Test coordinator for onsite and offshore activities both manual and automation testing.2. Serving as primary liaison/consultant between the system users and the technical team.3. Execution and debugging of automated test cases and presentation of results.4. Collaborate effectively with Middle Office Technology and infrastructure teams to get the job done.5. Providing guidance, coaching, and leadership to department staff.6. Monitoring post-implementation system/program performance to prevent reoccurrence of operational issues and ensure efficiency of operation.7. Actively participate in deployments of software to the UAT and/or production environments.8. Making recommendations to management regarding the acquisition and/or implementation of software to increase information systems efficiency.9. Leading quality audits to ensure standards, procedures, and methodologies are being followed.10. Monitor jobs, alerts, scheduling of jobs.11. Planning & management of Production environment12. Evaluating proposed quality assurance processes and software tools.13. Provide quality support and ensure availability of systems, monitoring processes and maintenance of systems.

Gilt.com, an online shopping provides instant insider access to today’s top designer labels, at up to 60% off retail. And shipping inside the state and outside it (International shipping)Gilt.com websites provide range of online technologies that are being tested in Aspire, Amman. Responsibilities: 1. Test coordinator for onsite and offshore activities both manual and automation testing.2. Execution and debugging of automated test cases and presentation of results.3. Providing guidance, coaching, and leadership to department staff.4. Monitoring post-implementation system/program performance to prevent reoccurrence of operational issues and ensure efficiency of operation.5. Leading quality audits to ensure standards, procedures, and methodologies are being followed.6. Monitor jobs, alerts, scheduling of jobs.7. Planning & management of Production environment

Special Systems is a technology company that specialized in developing innovative enterprise software solutions for banks, brokerage companies and investment firms.