Sumair Ali - سمير علي Email & Phone Number

Dubai, United Arab Emirates

• Serve as the key point of contact for the merchants of UAE.• Offering payment solutions such as POS terminal, payment link, payment gateway.• Onboarding new merchants across the region to drive business growth.• Manage relationship with large enterprise clients and lead the closure with strategically key merchants and responsible for the acquisition, revenue maximization and Client retention• Build relationships with new merchants, by positioning RFM as an ally and a thought leader, in addition, spot cross and up-selling opportunities, which can add value to customers and revenue for us• Negotiate commercial and contractual terms. • Support the Head of Sales on large deals, and partnerships (e.g. payment gateways, e-commerce platforms, etc.) and lead new ones and analyse data trends and client performance, develop solid strategic sales plans and conduct strategic pitches and sales presentations• Set evaluation criteria for team members and KPIs for portfolio growth and drive business development process enhancement initiatives, in coordination with the Sales Leadership. • Travel to meetings with prospective clients and partners, and represent RFM at trade events and seek out new business prospects proactively with a view to selling RFM’s mix of products and services.

Dubai, United Arab Emirates

 Responsible for designing and implementing sourcing strategies to support account, corporate and client strategies and objectives. Includes contract review and/or preparation and negotiation, contract administration and adherence to company policies and legal requirements and compliance. Manage relationships with customers and vendors to build the brand and the business. Build the organizational network by through targeted outreach and robust planning. Liaise with partners to solve issues, communicate needs, and create synergy. Analyse and report on partner initiatives, forecast for strategic changes and report on key metrics. Attending meetings and workshops to serve as representative of our company Identify opportunities with new partnerships A proven senior profile with industry experience and connections to enable strong partnerships, Ambitious self-starter, confident, assertive, highly proactive, and responsible for raising awareness of the company and brand in the marketplace with a desire to succeed in a competitive market.

United Arab Emirates

- Operate as the primary point of contact for key merchants of UAE.- Conduct business reviews with merchants and Identify business opportunities, relationships which result in the achievement of increased revenue, profitability and market share.- Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives -Suggest solutions that answer clients needs and wants- To ensure merchants delivery pack delivered in a timely manner via EPG.- Resolve customers' complaints in an effective and respectful way- To review merchant's feedback on service, technology and product delivery.- Measure, track and analyze key account metrics- Onboarding new merchants across the region to drive business growth.- Providing excellent service and support in order to build strong relationship and resolving operational issues between customers and internal teams to support growth

Dubai, Uae

 Leading a team with 15 individuals with full responsibility for work assignments, scheduling, planning, budgeting, performance review, training, and long-term career planning/development/ promotion and implementation of monthly/weekly/daily targets. Responsible to generate BBG Products (SME Liabilities, Business Loan & Card, and TWC facilities) and Bancassurance products. Maintain sales discipline in terms of maintenance of call reports, monitoring reporting timings. Upgrading the existing idle employer to up and running condition, getting the companies on special package so the employees can avail the facility on better rates and minimum documents. Accompanying RO's on calls to improve their sales pitch and make them expert  Conduct sales training, customer service sessions and policy refreshment training to give maximum quality result. Analyze and process the cases which are within the policy parameters and credit considerations; assure proper authority compliance as per the approved delegated matrix. Work closely with operational and management staff, fostering strong relationships and departmental support. Sketching out the plans and implementing new strategies, to ensure the maximum production, quality services and to minimize the attrition. Micro level tracking of the business at individual officer level through Daily SBR, Sales booking, Sales Submission, rejections and quality with activation rates, updating to SM with all these reports. Preparing the team performance report monthly and presenting to the Sales Manager.

Abu Dhabi, United Arab Emirates

Abu Dhabi, United Arab Emirates

Abu Dhabi

Abu Dhabi

Mba, Marketing, A +

Bachelor Of Science (Bs)