• Establish and develop partnerships and strong relationships with key stakeholders.• Open new accounts and exploit all sales opportunities, promote aggressively sale of the company.• Full accountability of invoicing sales & Net sales.• Work closely with the multi-functional team to ensure operation excellence and flawless execution.• Taking confirm Sales orders from market and liaison accordingly.• Maintain & develop customer relations by phone calls, & personal visits.• Keeping eyes on the other competitive brands (Promotions & price fluctuations).• Credit Collection & follow-up of payments.• Handling client’s complaints and queries efficiently and effectively.

• Consistently improved the level of customer satisfaction and outperformed sales. • Maintained and updated jewelry records, organized inventory reports of the store. • Gave customers outstanding support by understanding their needs, recommending the right products, services and resolved customer issues as they arose. • Executed daily/weekly/monthly sales goals. • Contacted other store locations to determine merchandise availability. Balanced register completing accurate cash and credit transactions.• Expanded customer database increasing Credit lines. • Effectively able to multi-task numerous responsibilities with minimal supervision.• Recommended merchandise to customer’s based on their needs and preferences. • Keep in frequent contact with jewelry manufacturers and place orders.

• Visit existing high volume customers in allotted territory and obtain confirmed purchase order and communicate delivery team to execute the order. • To identify potential customers, create and close new business opportunities in line with the strategic direction of the company.• Gather information on competitors’ activities in the marketplace and communicate to Sales Manager to enable sales management to take counter measures to combat competitors' initiatives. • Follow-up the aging of accounts payable with the customers for timely recovery of customer dues and report any delinquent cases to the Sales Manager for taking corrective/legal measures for recovery.

• Train and coach sales team and provide them a thorough guideline to achieve their goals.• Maintain sales discipline in terms of call reports, punctuality, and other sales activities. • Manage the high level of motivation for each individual to achieve expected targets • Formulate & implement sales strategy to achieve Team target, use innovation in getting bulk deals.• Market intelligence: provide regular feedback to Sales Manager on the market and competitors activities.• Ensure that all the activities are complying with UNITED DETERGENT policies.• Reduce the incidents of fraud, forgery & misrepresentation by sales team.

• Identify and maximize the new and existing sales opportunities by analyzing customer’s requirements and presenting need based solutions appropriately to make a long term relationship. • Work in different companies as a key point of contact for the business and share the cross sell products to other distribution channels.• Provide after sales service and retain client’s interest in the future needs.• Focus on service quality and take an ownership to resolve customer’s issues on priority with other channels as well.• Highlight the effective customer’s feedback with senior management in order to place a convenient banking environment for customers.• Focus on new listings to maximize the projected target achievements.