Facilitate the recruitment process, raising job requisitions, identifying the selection criteria & drafting the job description in coordination with the line manager, sourcing, interview coordination, and support in selection. • Handle general HR administrative tasks, maintaining HR databases and employee records and generating HR reports and analytics. • Onboarded 40 staff in 6 months starting from the preboarding stage till the joining with high level of professionalism and warm welcome.• Manage the exit process, approvals, handover, exit interview, necessary paper work as per company policy and UAE Labor Law. • Worked closely with the group L&D department to identify the training needs for all the employees; Facilitated the process of annual performance appraisals by guiding the staff on KPI setting and tutorials on the appraisal’s portal.• Handled employee enquiries and concerns regarding policies and benefits, provide guidance & support fostering positive & inclusive environment.• Conducted disciplinaries and grievances as per the HR policy.• Assisted HRBP with manpower planning, budgeting, job realignment, increments, promotions, and job descriptions drafting. • Identified opportunities for process improvements within the HR department and completed process mapping and HR transactions alignment with the group successfully.

• Maintain a constant flow of quality leads by analysing trends in enrolment, studying the market competition; presenting attractive sales strategies for student recruitment.• Generate reports to keep the upper management updated on current flow of leads and conversion as well as utilizing those reports to analyze performance & create development plans for upcoming session.• Respond to phone and web generated inquiries by prospective students and address all the inquiries regarding the institute, accreditation, awarding bodies, programs and admissions procedure.• Analyze the applications of prospective students based on standard admission policies. • Work closely with other departments to ensure the effective & smooth flow of information about the recruitment.• Conduct and participate in all recruitment events, open houses, school fairs, information sessions, exhibitions, school visits and off-campus events.• Delivered training on “Goal setting & participating in extracurricular activities” for A levels & bachelor students• Promote the institute and organised workshops by creating and maintaining working relationship with other schools & colleges in line with corporate social responsibility policy. • Write content for different campaigns such as SMS campaigns; Email marketing, whatsapp campaigns; as well as support in developing attractive designs for social media postings.

• Meet and exceed all sales KPI’s as directed by the company• Develop marketing strategies to boost sales• Supervising the staff, motivating them to meet their daily sales target• Maintain inventory records, place orders with suppliers • Dealing one to one with stakeholders and handling customers queries

• Supervised admissions team, supported in answering incoming calls and directing queries or assisting callers whenever necessary.• Input data in an accurate and timely manner into Sims software.• Arranged meetings, inviting attendees, preparing agendas for the meeting.• Contributed to note taking, write up and distribution of minutes of the meeting.• Manage all school scheduling, special events, field trips• Plan, manage and supervise the extra-curricular programs• Plan for and provide orientation, transition, and school programs information to students, parents, and staff• Administer and supervise the maintenance of the physical facilities

• Supported Business development function in line with the business vision• Telemarketing for training programs and public events• Lead the team of 50 students from different universities of Karachi• Plan, market and execute the student training programs• Arrange trainers and communicating with all the stakeholders

• Assisted in Planning, Procurement, Accounting, Reporting, Sales and Compliance