Sumaita Laisa Email and Phone Number
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Sumaita Laisa personal email
🌟 About Me 🌟I am an ambitious professional with a comprehensive background in account management, marketing, sales, and customer service, currently excelling as an Account Manager at TAL Products. My professional journey is complemented by a strong academic foundation, with advanced education in Global Business Management from Humber College and a Bachelor’s Degree in Business Administration and Management from iLEAD. Further enriching my skill set, I've pursued specialized courses in Digital Marketing and Web Development, preparing myself for the dynamic and evolving digital landscape.🎓 Educational Excellence & Lifelong Learning 🎓My educational journey is marked by a commitment to excellence and continuous learning. I hold a Postgraduate Certificate in Global Business Management, where I specialized in International Business Management and achieved Honours recognition. My Bachelor’s degree from iLEAD has been foundational, and I've further expanded my expertise with certifications in Digital Marketing and Web Development, underscoring my dedication to staying at the forefront of digital innovation.🔑 Skills & Expertise 🔑With expertise in Customer Satisfaction, Detail-Oriented Operations, Sales & Marketing Management, and Effective Communication, I am well-equipped to navigate the complexities of the digital marketing sphere. My hands-on experience with Account Management, Strategic Digital & Email Marketing Initiatives, and a keen understanding of web development position me uniquely to make impactful contributions in the e-commerce sector.🎯 Career Aspirations 🎯My ultimate career aspiration is to become a leading digital marketer within the e-commerce industry, where I can leverage my diverse skill set to drive meaningful business growth, enhance customer experiences, and stay ahead of digital trends. I am passionate about applying my knowledge and skills to innovate and excel in creating effective digital marketing strategies that resonate with target audiences and deliver exceptional results.💡 Let's Connect! 💡I am eager to connect with professionals in the digital marketing and e-commerce fields to share insights, learn from industry leaders, and explore opportunities for collaboration. Whether you're an industry veteran or a fellow aspirant, I believe in the power of connection and collaboration to drive personal and professional growth. Let's connect and contribute to shaping the future of e-commerce together!
Tal Products
View- Website:
- talproducts.com
- Employees:
- 6
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Account ManagerTal Products Jun 2022 - PresentToronto, Ontario, CanadaAs an Account Manager at TAL Products, I oversee the management and growth of key accounts, ensuring the delivery of top-notch customer service and innovative product solutions. My role involves a dynamic blend of sales management, strategic planning, and digital engagement, positioning me at the forefront of customer success and satisfaction.Key Responsibilities:Strategic Account Growth: Proactively manage and expand relationships with a designated set of key accounts, identifying opportunities for growth and increased engagement.Digital Engagement and Marketing Strategy: Utilize digital tools to create quotes, manage pricing strategies, and present product solutions, aligning with modern digital marketing practices.Customer Relationship Management (CRM): Enter and manage customer orders, oversee back-order communications, and ensure a seamless customer experience from initial contact through post-sale support.Sales Support and Innovation: Assist the sales team by providing insights on product innovations, market trends, and competitor analysis, contributing to the development of effective sales strategies.Data Analysis and Reporting: Leverage computer analytic skills to review sales data, customer feedback, and market conditions to inform strategic decisions and adapt marketing approaches.Content Creation and Social Media Engagement: Support marketing initiatives by contributing to content development and managing social media channels to enhance online presence and customer engagement. -
Go-To-Market InternDelance Dec 2021 - Jan 2024RemoteIn my role as a Go-To-Market Intern with DeLance, I've had the unique opportunity to contribute to the foundational marketing strategies of an emerging digital platform. Focused on developing a pipeline for freelancers and enhancing the company's digital presence, my responsibilities have spanned across social media management, content creation, and data-driven marketing tactics.Key Responsibilities:Digital Marketing Strategy: Developed and executed digital marketing strategies to increase platform awareness and engagement, preparing for a successful product launch.Social Media Management: Managed and grew the company's social media profiles, implementing content strategies tailored to our target audience's preferences to boost engagement and follower count.Content Creation: Assisted in the development and curation of compelling content for social media channels, contributing to a cohesive and engaging online presence.Data Analysis and Growth Tracking: Monitored and analyzed social media performance metrics, adjusting strategies to optimize reach and engagement, resulting in a significant increase in followers and page visitors.Market Research: Conducted comprehensive market research to identify trends and opportunities for onboarding freelancers, supporting the platform's strategic positioning.Stakeholder Collaboration: Collaborated closely with the marketing team and other stakeholders to ensure alignment of the go-to-market strategy with broader company objectives.Achievements:* Increased LinkedIn followers from 100 to 240 within one month and boosted page visitors by 54.5% organically, showcasing the effectiveness of the content and engagement strategy.* Gained 220 new followers on Twitter through targeted content strategies and consistent engagement efforts.* Played a key role in developing the freelancers’ pipeline strategy, contributing to the platform's readiness for a successful market entry. -
Customer Service RepresentativeNo Frills Sep 2020 - Jul 2023Toronto, Ontario, CanadaAs a Customer Service Representative at No Frills, a leading Canadian discount supermarket chain, I played a crucial role in maintaining high standards of customer service and operational efficiency. My responsibilities included direct customer interaction, complaint resolution, and ensuring a smooth checkout process, all of which contributed to a positive shopping experience for customers.Key Responsibilities:Customer Service Excellence: Provided courteous and efficient service to customers, addressing inquiries and resolving complaints with empathy and professionalism, thereby maintaining the brand's reputation for high customer satisfaction.Merchandising and Presentation: Contributed to store merchandising efforts, ensuring products were displayed attractively and in alignment with store policies, enhancing the shopping experience and driving sales.Checkout Operations: Managed checkout operations, including processing consumer purchases accurately and efficiently, maintaining a high level of accuracy to ensure customer satisfaction and minimize errors.Team Collaboration: Worked closely with the store team to ensure a cohesive effort in store operations, participating in team meetings and contributing to the development of strategies to improve customer service and operational efficiency.Customer Feedback Analysis: Actively listened to customer feedback and communicated insights to management, contributing to the continuous improvement of store policies and customer service practices.Achievements:* Successfully handled customer complaints, resulting in improved customer satisfaction scores and repeat business.* Played a key role in maintaining checkout efficiency, contributing to reduced wait times and enhanced customer experience during peak hours.* Contributed to the store's merchandising strategy, which was recognized for its impact on sales and customer engagement. -
Digital Media And Marketing Intern (Remote)Amura Culinary Center Sep 2021 - Dec 2021San José, San Jose, Costa RicaDuring my tenure as a Digital Media and Marketing Intern at Amura Culinary Center, I immersed myself in the culinary education industry's digital landscape. My role was pivotal in conducting market research, developing digital marketing strategies, and creating engaging content. This experience allowed me to apply my academic knowledge in a practical setting, enhancing my skills in digital communication and marketing analytics.Achievements:* Successfully contributed to a marketing strategy that resulted in increased seminar attendance and enhanced brand awareness in the culinary education sector.* Created visually appealing and effective marketing materials that were instrumental in promoting events and courses, receiving positive feedback from stakeholders.
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Marketing And Sales ExecutiveBrickview Studios Feb 2019 - Dec 2019Kolkata Metropolitan Area, West Bengal, IndiaAt Brickview Studios, a forward-thinking tech startup specializing in Augmented Reality (AR) solutions, I embraced the dual roles of marketing and sales with enthusiasm and creativity. My responsibilities spanned from client engagement and content creation to digital promotion and sales strategy, contributing significantly to the company’s growth and market presence.Key Responsibilities:Client Engagement and Sales: Engaged directly with businesses and clients to articulate the benefits and functionalities of AR technology, fostering relationships and closing sales.Content Creation and Management: Spearheaded the creation of digital content, including weekly blogs and social media posts, to educate and engage our target audience about the potential of AR technology.Digital Strategy and Promotion: Developed and executed a comprehensive digital marketing strategy, utilizing organic social media promotions to drive website traffic and enhance brand visibility.Market Analysis: Conducted ongoing market analysis to stay ahead of industry trends and competitor movements, ensuring Brickview Studios remained a leader in AR solutions.Event Representation: Represented Brickview Studios at trade shows and exhibitions, demonstrating our AR products and solutions, and engaging with potential clients and partners.Achievements:* Successfully increased the company website’s traffic to 1000 views within the first month through strategic social media and content marketing efforts.* Played a key role in developing and implementing digital marketing strategies that significantly enhanced online engagement and brand awareness.* Demonstrated exceptional ability in client engagement and sales, contributing to the company's growth and the expansion of its client base. -
Marketing InternRight Track Aug 2018 - Sep 2018Sector 5, Kolkata -
Business Development InternGoodwyn Tea Jan 2018 - Feb 2018Kolkata Area, India-Market Research for online promotion of a newly launched product.-Supporting the marketing team in developing digital marketing strategies
Sumaita Laisa Skills
Sumaita Laisa Education Details
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Global Business Management -
Ilead - Institute Of Leadership,Entrepreneurship & DevelopmentBusiness Administration And Management
Frequently Asked Questions about Sumaita Laisa
What company does Sumaita Laisa work for?
Sumaita Laisa works for Tal Products
What is Sumaita Laisa's role at the current company?
Sumaita Laisa's current role is Account Manager at Tal Products | Global Business Management Graduate from Humber College | Aspiring Digital Marketer.
What is Sumaita Laisa's email address?
Sumaita Laisa's email address is su****@****cts.com
What schools did Sumaita Laisa attend?
Sumaita Laisa attended Humber College, Ilead - Institute Of Leadership,entrepreneurship & Development.
What skills is Sumaita Laisa known for?
Sumaita Laisa has skills like Leadership, Marketing Management, Career Management, Powerpoint, Social Media, Public Speaking, Sales, Microsoft Powerpoint, Photoshop, Business Networking, Business Development, Market Research.
Who are Sumaita Laisa's colleagues?
Sumaita Laisa's colleagues are Cathy Cabezas, Haiderali Mohammedi, Idris Kanchwala, Chanel G..
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