Operations Manager with 3+ Years. Experience managing operations and sales in the Travel organisation. Manage regional performance of vendors against contract standards and performance targetsCoordinate with IT and Business Systems teams for system access, maintenance and product upgrades, respond to client service problems and questions by contacting vendors or researching solutions, troubleshoot day-to-day issues (e.g. online tool issues, missing tickets, visa problems).Handle incoming inquiries by demonstrating packages to the clients over phone or through email on daily basis.Provide advice on destinations and packages to touristsMake arrangements for tours, including transport, accommodation, and car rentalBookings of Hotels, Flights, Trains, Ground Transportation etc.
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Managing DirectorThetravelbookNew Delhi, Dl, In -
Head Of SalesThetravelbook Mar 2020 - Presenthttps://thetravelbook.co.in/ -
Head Of SalesThe Travel Book Mar 2020 - Present
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Senior Travel ConsultantGoin My Way Feb 2019 - Present -
Senior Travel ConsultantGoin My Way Feb 2019 - Oct 2021Delhi, India Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Deal with customer enquiries and aim to meet their expectations Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc) Use promotional techniques and prepare promotional materials to sell itinerary tour packages (HARD CORE SALES) Handle unforeseen problems and complaints and determine eligibility for money returns Attend conferences to maintain familiarity with tourism trends Create and update electronic records of clients Maintain relationships with key persons Reach the revenue and profit targets -
Operations ManagerSunshinetravel Guru Opc Manish Tourister Pvt Ltd Sep 2014 - Feb 2019Dwarka Area, India
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Operations ManagerSunshine Travel Guru Sep 2014 - Feb 2019New Delhi Area, India
Suman Bhati Skills
Suman Bhati Education Details
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Accounting And Finance
Frequently Asked Questions about Suman Bhati
What company does Suman Bhati work for?
Suman Bhati works for Thetravelbook
What is Suman Bhati's role at the current company?
Suman Bhati's current role is Managing Director.
What schools did Suman Bhati attend?
Suman Bhati attended Delhi University.
What skills is Suman Bhati known for?
Suman Bhati has skills like Microsoft Excel, Public Speaking, Tally Erp, Customer Service, Management.
Who are Suman Bhati's colleagues?
Suman Bhati's colleagues are Catrina Hodges, Rasmus Lythcke.
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Suman Singh Bhati
Bhopal
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