Suman C. Email and Phone Number

Responsibilities:● Worked closely with Subject matter experts & stakeholders to understand the requirements and goal of the project.● Facilitated brainstorming sessions with stakeholders to collect requirements.● Collected requirements, performed requirement analysis and developed BRD based on agreed requirements.● Maintained detailed documentation and communicated the business requirements and functional requirements with the project team using the User Stories, use cases, activity & flow diagrams.● Created wireframes & mock-ups to display the visualization of the front-end.● Incorporated Agile methodology and SCRUM techniques to manage and develop requirements.● Created product backlog by creating Epics, user stories with acceptance criteria on JIRA.● Facilitated Agile Scrum sessions such as Grooming Session, Sprint Planning, the Daily Standup meetings, Sprint Review, and Sprint Retrospective to coordinate between Business Users, Developers, and QA.● Supported team to eliminate obstacles, while keeping the team focused to accomplish successful Sprints.● Performed as a primary liaison with business partners and team leads (Developers, and QA Testers).● Partnered with QA Manager and Developer Lead to tackle software defects in a timely manner and keep the documentation up to date.● Maintained requirement traceability matrix throughout the project.● Performed User Acceptance Testing (UAT) with the client at the end of each sprint and release.

Responsibilities: • Attended workshops with subject matter experts, product owner and front office, middle office and back office to understand front to back trade flow.• Understood and developed processes to implement the governance and trading rules in application.• Designed and Proposed Trade Process Flow diagrams using MS Visio to explain requirement to team members.• Worked with the risk management team to implement a calculation engine to calculate risks.• Acted as a liaison with internal teams to ensure understanding of requirements.• Worked closely with Product Owner and IT team in an Agile SCRUM environment to improve, prioritize, and support the development, testing and release of functionality. • Maintained and managed sprint backlog, grooming meetings, user stories and tickets.• Worked with IT teams in selecting sample trade data for UAT purpose and facilitated mock exercises.• Energetically worked with the Offshore team and monitored monthly deployment procedures across Advisory platforms during the release and reported to Executive Directors.• Worked with the account support team to set up the users on the developed application.• Led various sessions with my team to discuss our progress and challenging problems which needed quickly to be responded to and creatively solved.

Responsibilities:● Understood FINERA, IIROC and NASD rules and regulation to comply with requirements. ● Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR). ● Provided list of data attributes needed to implement rules.● Facilitate JAD sessions to perform GAP analysis to check if business has all data attributes to implement requirements.● Extensively involved in data mapping and data validation for different compliance users.● Worked on data mapping for ETL process and Worked with SQL queries for data analysis and validation.● Developed use cases, workflow, screen mock-ups, and conversion requirements.● Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.● Conducted sprint planning sessions for SQL and Development teams and helped formulate user stories to create story points and timelines.● Worked with Product owners and also performed the role of product owner for compliance product● Assisted in process modeling, conducted and participated in JAD sessions with system users; helped with design walkthroughs with stakeholders for baselining architecture.● Conducted weekly calls with 2 clients to get their feedback, queries and issues regarding functionality of the compliance application, and actively resolved the issue and helped in explaining the functions and features of the application.● Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).

Responsibilities:● Coordinated and worked with Risk Management Team and Risk IT team, for gathering data on consumer credit risk.● Interacted with Risk managers and analysts and coordinating across different teams mainly data sourcing technical team and data analysts.● Analyzed the CCAR reports in detail, to understand the reporting requirements, kind of data required and calculations performed, so that I can provide support to the analysts for providing them data required for different models and projections.● Analyzed the collected data to identify missing data attributes and coordinate for requisite data gaps.● Used MS Excel and SQL Server to create data mapping documents.● Performed data validation and reconciliation to check its accuracy and submitted it for reporting.● Ensured data integrity and accuracy for regulatory submissions. ● Acted as a liaison between Risk Managements data warehouse technical group, source system technical support functions, and downstream business users of the data to assure compliance with project requirements● I supported building a risk data warehouse, OPTIMA, which would serve as a repository for risk related data for regulatory reporting purposes. I documented mapping between different data elements in CCAR and OPTIMA. Participated in various CCAR workgroups and steering committee meetings.

Responsibilities:● Led multiple projects with minimal supervision. Projects include development of different software to manage services like Sales Force Automation, Distributor Management System & Mystery Shopping Software. ● Defined project scope, goals and deliverable that support business goals in collaboration with senior management and all internal and external stakeholders. ● Conducted feasibility study through mapping of AS-IS Business processes versus TO-BE business processes.● Worked with business sponsors to elicit business/functional requirements and generated use cases in accordance with Agile Best Practices.● Effectively communicated project expectations to team members and stakeholders in a timely and clear fashion.● Developed project plans, specifications, identified and managed project dependencies and critical path. ● Defined project success criteria and disseminated them to involve parties throughout the project life cycle. ● Settled right expectations and effective planning for executing fixed scope / cost projects with Sprint execution model.● Managed sprint planning, backlog grooming and adoption of agile framework.● Gather business requirements by conducting meetings with the stakeholders to cover the scope and objectives of the project and establish the exact requirement of the project.● Documented the high-level business designs, mapped them to architectural requirements and communicated them to the functional and technical development teams while providing the use cases to cover all scenarios.● Proactively managed changes in project scope, identified potential crises, and devised contingency plans.● Developed and delivered progress reports, proposals, requirements documentation and presentations. ● Determined the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.

IT project to automate reconciliations of the Revenue & Finance department to stop revenue leakages and ensure all revenues are booked, claims raised and realized in time.Responsibilities:● Worked as a coordinator between revenue assurance team and IT team to clarify the expected improvement in existing methodologies/approaches.● Collected & documented the high-level business designs, mapped them to architectural requirements and communicated them to the functional and technical development teams while providing the use cases to cover all scenarios.● Performed Data migration mapping between source and target systems and supported ETL process.● Analyzed data fields required to migrate data, exchange data or to provide a data feed between internal systems and third-party applications and internal data source. ● Produced and ensured the quality of all analysis outputs such as detailed data maps, business rules, mapping rules, functional specifications, interface specifications, use cases, test cases.● Used MS Excel and SQL Server to create data mapping documents, performed data validation, data reconciliation and data enrichment.● Created UML use case diagrams, screen mock-up and workflow for the new software module.● Developed user stories and to-be process flows to support the design and development.● Worked collaboratively with team members to design solutions that met clients’ business requirements and fulfill user stories.● Assisted in development and implementation of test plans and test reports, which included writing and running test cases ensuring all the functionalities are properly tested.● Facilitated, managed and performed user acceptance testing in sprint review.● Maintained & developed project plan including definition, scope, budgets and schedules, incorporated input from appropriate team members, consultants and clients.● Managed all phases of projects (planning, executing, controlling and close out) using standard templates.

● Collected and analyzed actual performances of the stores in terms of sales vs. planned and identified for variances.● Prepared cash sale projections for pan India Stores on basis of sales data.● Compared and analyzed the patterns of cash and credit card sales over the years.● Prepared estimates for budget allocation for each department on basis of previous records.● Created management dashboards in order to track and evaluate the sales performance of pan India stores.● Evaluated the department wise cash flow, debtors/creditors control. ● Prepared the MIS reports, cash flow statement weekly, monthly & yearly.