Suman Devrani Email & Phone Number

New Delhi, Delhi, India

Mumbai, Maharashtra, India

New Delhi Area, India

New Delhi

My responsibilities majorly involved updation related queries ,account closure cases , online-offline & vice-versa conversion ,dormant a/c activation, client master list requests & handling margin mails. working with the company & interacting with senior executives, I realized as to how securities forecasts the markets ups & downs & how brokerage is been decided accordingly. Account opening, handling all inward and outward cheques, cheque clearing, statement request, account closure requests, account activation,stock upload, funds upload, dealer and relationship manager assignments. Generating reports of all the transactions on the daily basis. Checking & counting all the deliverables and welcome kits on daily basis. Welcome calling and cross sell of all products .

Gurgaon, India

• Worked on a project, "Understanding the Customer Buying Behavior."• prepared Customer surveys to measure the ability in order to meet and exceed customer needs through tracking customer opinions.• prepared few Questionnaires to understand the demand and generic view of the majority of the customers by dividing the major regions in four parts.• visited the bottle plant of coca-cola to understand highly efficient techniques of manufacturing as well as distributing process, who distribute the beverage in a specific geographic region.

Msc Finance And Banking, Investments And Securities

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: Dance Society, Drama Society & Academic Representative for 3 years

Business/Commerce, General