I am an experienced Operations Lead with a proven track record in the computer software industry and sustainability consultant industry. I possess a Bachelor of Engineering degree with a focus on Electrical and Electronics Engineering from Anna University. Throughout my career, I have accomplished various tasks, including onboarding over 350 vendors and NGOs onto the platform, managing a portfolio of 3000+ products, and overseeing the design and management of an e-learning platform (LMS). Additionally, I have effectively handled customer orders and resolved related issues, as well as conducted offline audits of registered vendors and NGOs.In addition to my operations expertise, I possess knowledge in social media marketing using Hootsuite and Canva. I have also developed a carbon footprint calculator and conducted Scope 1/2/3 GHG emissions calculations. Moreover, I have modified the BRSR form approved by SEBI (Securities and Exchange Board of India) and performed environmental and social due diligence for the company. Furthermore, I have been responsible for supplier sustainability and have formulated comprehensive policies for the organizations I have worked with.Among my skills, I excel in CRM (Customer Relationship Management), data processing, product development, technical proficiency, strategic planning, and decision-making. Furthermore, I possess a thorough understanding of all 17 sustainable development goals established by the United Nations.My most valuable attributes are patience and self-confidence, which enable me to consistently deliver results on time. Additionally, my extensive knowledge of various departments within the company gained from working with my current employer since its inception, allows me to grasp the inner workings of the organization and contribute to achieving superior outcomes in my role.