Suman Ramkhelawan Email & Phone Number

Al Rayyan Municipality, Qatar

Doha, Qatar

Doha, Qatar

Doha, Qatar

Established in 1995, Qatar based Techno Q is an industry leading systems integrator specialising in audiovisual, building controls, fire & security systems, lighting, IT, broadcast, and hospitality management solutions. Techno Q’s system solutions use cost-efficient advanced technology components to provide quality customised system integration services. Techno Q’s major focus is designing, installing, testing and maintaining integrated system solutions for a wide variety of environments including governmental and educational institutions, healthcare organisations, and corporate clients such as hotels, retailers, and companies in various sectors.Main activities and responsibilities:- Oracle Hospitality• Involved in project lifecycle from requirement analysis, implementation, configuration, testing and delivery of Opera PMS and Interfaces (IFC8, HTNG, BEXML, and OXI)• Project co-ordination with client and third party consultants• Project close out by fulfilling contractual terms, preparation & submission of Configuration Manuals and conducting end user training• Take ownership of Configuration Management for PMS and IFC• Involved in many projects for Major Accounts like Four Seasons Hotels, Starwood, Marriott, Accor Hotels, Intercontinental Hotels Group (IHG), Avani Hotels- Federal Computer Services (FCS)• Involved in implementation of projects related to FCS's comprehensive solutions comprising of: - FCS Operation Suite Platform including 'Unicorn' (a universal interface & billing solution with onsite or hosted options) and Phoenix (an analogue & SIP voicemail solution) - FCS e-Solutions including e-Connect, e-Engineering, e-Housekeeping, e-Concierge and e-Recovery - FCS m-Solutions - a suite of mobile apps for field staff that interface directly with FCS eSolutions platforms - FCS i-Solution Platform which comprises of mobile apps running on guests’ own mobile devices, allowing them to access hotel information and services anytime and anywhere.

Mauritius

MICROS Systems is the world's leading developer of enterprise applications serving the hospitality and specialty retail industries. MICROS serves table service and quick service restaurants, hotels, the leisure and entertainment industry, and specialty retail stores, with complete information management solutions including software, hardware, enterprise systems integration, consulting and support. MICROS distributes its products through subsidiaries, independent dealers/distributors, and company-owned sales and service offices around the world. This global network consists of over 4,700 employees, more than 45 wholly or majority-owned subsidiaries and branch offices in major markets, and 90 distributors in 50 countries. MICROS has been acquired by ORACLE since July 2014 and it operates as 'Oracle Hospitality' under the Oracle HGBU Business Unit.Main activities and responsibilities• Implementation of Fidelio Suite 8 PMS, Opera PMS• Interface Specialist for Micros Fidelio Mauritius office (IFC7 and IFC8). Did complex setup like Multi Property, Cross Posting, DID Virtual Numbers for Telephone Systems (PaBX)• Involved in many projects with Major Accounts like Four Seasons Hotels, Starwood, Banyan Tree, Accor Hotels, Fairmont Hotels (Raffles), Intercontinental Hotels Group (IHG)• Underwent Suite 8 PMS and IFC8 on Opera training in Neuss, Germany• Suite 8, Opera PMS V5, and IFC8 Certification from Micros Fidelio Germany (Neuss)

The Internet and Computing Core Certification (IC3) is the ideal starting point for students and job seekers in having the educational/training foundation to succeed not only in technical careers, but also in any field or job position requiring the use of computers. The IC3 certification benchmark is internationally recognised; by not less than 1500 education institutions in the USA, by the UNESCO, UNDP and Microsoft. IC3 represents also a stepping stone for advanced ICT Certification for career advancement as well as meeting Government's objective of increasing the number of persons with specialised IT skills to boost the ICT industry. The National Computer Board (NCB) is implementing the programme under the aegis of the Ministry of Information Technology and Telecommunications. Main activities and responsibilities• To deliver IC3 courses in computer labs of State Secondary Schools to a heteregeneous group of people• To take charge of the Computer Lab; install, use and maintain IC3 software

The Computer Proficiency Programme (CPP), which is a nationwide IT training programme approved by the Government of Mauritius, is set within Government's vision of transforming Mauritius into a Cyber-Island and is aimed at making all segments of the population proficient in using a computer. The National Productivity and Competitiveness Council (NPCC) have been designated as the legal entity for the implementation of the CPP course.Main activities and responsibilities• To deliver CPP courses in computer labs of State Secondary Schools• To take charge of the Computer Lab; install, use and maintain software to be used for course

Master’S Degree, Software Engineering Projects And Management

High School, Higher School Certificate