•Assisted in recruitment processes such as job postings, scheduled interviews, and corresponded with candidates.•Coordinated new hire paperwork and onboarding processes.•Maintained employee records and ensured accuracy of HR databases.•Managed administrative duties, including personnel records and scheduling.•Supported HR initiatives to promote employee engagement and operational efficiency.

•Loss Prevention: Implementing strategies to prevent loss due to theft, fraud, or other criminal activities. This may include conducting regular security checks, identifying high-risk areas, and deterring theft through visible presence and surveillance.•Customer Service: Providing a visible and approachable presence in the store to assist customers, answer questions, and address any security-related concerns or incidents in a professional and courteous manner.•Emergency Response: Responding quickly and effectively to emergency situations such as fire alarms, medical emergencies, or security breaches, and taking appropriate actions to ensure the safety of employees and customers.•Policy Enforcement: Enforcing company policies and procedures related to security, safety, and loss prevention, and ensuring compliance among employees and visitors to the store.•Documentation and Reporting: Documenting incidents, observations, and security-related activities in written reports, and providing accurate and detailed information to management or law enforcement as needed.•Collaboration: Collaborating with store management, fellow security personnel, and other departments to address security concerns, implement security measures, and maintain a safe and secure environment.

•Customer Assistance: Providing excellent customer service by greeting customers, answering their questions, and assisting them in finding products that meet their needs.•Product Knowledge: Gaining a thorough grasp of Fox Home's offerings, including their features, advantages, and costs.•Transaction Processing: Processing sales transactions accurately and efficiently using the store's point-of-sale (POS) system. This includes handling cash, credit card transactions, and other forms of payment.•Customer Relations: Building rapport with customers to encourage repeat business and positive word-of-mouth referrals. Addressing any customer concerns or complaints in a professional and courteous manner.•Team Collaboration: Working collaboratively with other team members to achieve sales targets and ensure smooth store operations. This may involve assisting colleagues during busy periods, sharing product knowledge, and communicating effectively with team members and management.•Compliance: Adhering to company policies and procedures, including those related to customer service, sales practices, and safety regulations.

• Process donations from all sources into Raiser’s Edge while ensuring appropriate documentation.• Managed administrative tasks, including donations, and maintaining records.• Resolve discrepancies and gift adjustments as required.• Ensure compliance with external and internal gift acceptance policy requirements.• Support administrative activities of the Philanthropy team.

Flipkart and DysonFlipkart - 13 mosDyson - 6 mos•Handling customer inquiries: Responding to customer inquiries via phone, email, or live chat, and resolving their issues or answering their questions in a timely and professional manner.•Technical problem-solving assistance: Providing customers with step-by-step instructions to help them handle technical issues with their websites, domains, or hosting services.•Billing and account management: Assisting clients with billing inquiries, payment issues, and account administration tasks such as updating contact information, renewing services, or helping with account cancellations.•Upselling and cross-selling: Identifying opportunities to upsell or cross-sell additional products or services to customers.•Sharing knowledge: Maintaining a thorough understanding of Flipkart's and Dyson's products, services, and policies to offer accurate information and advice. Sharing best practices with customers to help optimize their online presence.