Suman Chaudhuri Email and Phone Number
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Everyone is responsible for revenue.I am a customer-obsessed revenue leader with 22+ years of enterprise sales and IT experience. Focused on building a "One Revenue Organization" that is anchored on customer goals, and holds Sales, Marketing and Customer Success accountable for revenue growth. I have led global revenue organizations that sell into retail, healthcare, manufacturing, auto, insurance, financial services, and government. I have a sales, finance and technology background, which uniquely qualifies me to speak in the language of business leaders, the CFO or the CIO. I have also built out the SaaS partner/channel strategy, as well as led product/pricing GTM. I use a data-driven approach to manage the end-to-end sales cycle from prospecting to lead generation to lead conversion, deal velocity, closing, expansion and renewal.Some of my areas of expertise:- Revenue Growth & Optimization: Strive for "Rule of 40" - keeping an eye on optimizing revenue growth rate & free cash flow mix.- Sales Strategy: Build a Revenue Acceleration Framework that sets a north star for Marketing, Sales, Customer Success, Solution Engineering and Sales Enablement, and uses repeatable playbooks to scale revenue.- Sales Leadership & Coaching: Leading global teams, creating clarity on expectations and outcomes, creating a safe, trusted environment where team members feel heard, and feel appreciated.- Sales Performance: Driving 20-30% YoY growth using my Revenue Acceleration Framework- Marketing: Identifying a good lead profile and running Account Based Marketing and drip campaigns across customer segments. Driving high rates of conversion from MQL to SQL and SAL and measuring marketing campaigns not just on leads generated, but discovery calls set and opportunities created.- Products: Launched SaaS and Embedded Finance products. Led future back planning to invest in moonshots to shape the future of companies 3-5 years from the present time. - Customer Success: Activation and retention plans.- Partnerships: Scaling revenue by acquiring and activating ISV partnerships quickly.
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Gm, Strategic Sales - AutomotiveT-MobileDetroit, Mi, Us -
Founder And Chief Investment OfficerTitan Capital Sep 2024 - PresentAs Founder and Chief Investment Officer of Titan Capital, I lead a growth-driven acquisition firm focused on identifying, acquiring, and scaling e-commerce and SaaS businesses to unlock their full potential. What I Do:Acquisitions: My team sources high-potential businesses and performs detailed due diligence. I then structure deals to ensure strategic alignment and growth opportunities.Growth Optimization: Post-acquisition, I implement data-driven strategies focused on accelerating value creation through revenue growth, margin expansion, debt paydown, improving customer retention, and enhancing operational efficiency.Team Development and Leadership: I build and mentor a talented team to run the day-to-day operations of each business that we acquire.Financial Oversight: Manage capital allocation, P&L performance, Return on Ad Spend, Customer Acquisition Cost and Customer Lifetime Value to ensure that every acquisition contributes to portfolio value creation.Exits: I create scalable systems that maximize business value, preparing our acquired businesses for successful and profitable exits.Skills & ExpertiseMergers & Acquisitions (M&A)Growth Marketing & Revenue GenerationProcess Automation & Workflow Improvement Financial Modeling & ROI AnalysisTeam Leadership & Operational StrategyGrowth Valuation & Exit Planning
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Global Vice President Of RevenueCsg Forte May 2023 - PresentFort Worth, Tx, UsCSG is a $1B+ public company that provides SaaS software that enables companies to digitally connect with their customers and monetize those relationships. Within CSG, I lead our Forte Payments business that services retail, healthcare, government, property management, and many other verticals across Enterprise and SMB.As the revenue leader for Forte Payments, I have the following responsibilities:• Develop and execute revenue growth strategies to achieve business goals and profitability, drive brand differentiation, and identify new sources of revenue via organic and inorganic (M&A) means.• Drive alignment between our Marketing, Sales, Solution Consulting, Product, Sales Enablement, and Customer Success teams using my “Revenue Acceleration Framework” – a set of predictable, repeatable, and scalable playbooks and metrics that fosters cross-team collaboration and holds everyone accountable for revenue.• Adopt an analytical approach to optimizing the entire sales cycle, from content strategy to lead generation and conversion, prospecting, deal velocity, negotiation, closing, expansion and renewal.• Develop new product offerings, pricing, and services across various verticals.• Build and maintain strong relationships with key customers, partners, and stakeholders.• Help layer a product-led-growth (PLG) motion with our sales-led motion to surface analytics to help us acquire and activate new customers faster, while increasing customer lifetime value, lowering our customer acquisition costs and our churn rate. • Own the pipeline health (coverage, velocity, close rates) and forecast for the regions.• Develop and drive our partner & alliances GTM strategy.• Lastly, & most importantly, I hire, energize, and ensure ongoing growth & development of my team to drive business growth across all customer segments, as well as new geographies.If you would like to derive customer insights from payments to fuel a personalized cross-sell/upsell strategy, let’s connect. -
Head Of SalesLiveperson Aug 2021 - May 2023New York, Ny, UsAt LivePerson, our goal is to be your AI-powered command center for consumer conversations and integrated commerce. LivePerson's messaging platform helps customers provide the best customer experience across channels by understanding your customer's intentions in real-time, connect with them at critical points in their buying journey using AI-powered messaging tools, benchmark and monitor customer care KPIs in real-time, gauge real-time customer emotion towards your brand, and take corrective action if needed.At LivePerson, I am a revenue leader responsible for setting up SaaS sales teams and sales operations, scaling the sales organization, and building GTM strategy. Responsible for driving SaaS revenue across customer acquisition, activation, expansion and renewal while lowering churn. Drove the outbound & inbound lead-generation strategy, as well as building out the partner/ISV strategy. Implemented a scalable and repeatable revenue playbook to align sales, marketing and customer success teams. -
Vice President, Enterprise SalesSalesforce Jul 2019 - Aug 2021San Francisco, California, UsMy sales team works with OEMs, dealers, financial services & banks, insurance companies, media companies, and suppliers to help transform their business by:- Leveraging analytics across the digital platform- Lowering their cost to serve- Enabling cross-sell and up-sell- Developing omnichannel sales approaches- Developing long-term customer relationships over the life of the vehicle and beyond - Leveraging innovative mobility services to delight customers with intelligent digital experiences -
Regional Enterprise Sales Director, ManufacturingMicrosoft Apr 2018 - Jul 2019Redmond, Washington, UsI am responsible for Microsoft's automotive and manufacturing business in Michigan. I lead a team of Account Executives and Technology Strategists focused on helping manufacturers, majority of them automotive suppliers, with their industry 4.0, IT transformation and autonomous vehicle initiatives.As the Regional Sales Director for Manufacturing for Great Lakes, my responsibilities include:- Developing executive customer & partner relationships, earning their trust & loyalty to inspire BDMs to choose Microsoft as their strategic business partner.- Leading my team to drive new digital transformation projects, coaching them to achieve desired revenue & business results by executing a highly intentional, business outcome-based sales approach that delivers success to our customers & to Microsoft.- Developing a high-performing, diverse and sustainable sales team to enable long-term, predictable revenue growth and satisfied Microsoft customers.- Coaching my team consistently in accordance with Microsoft’s Global Sales Transformation framework and holding my team accountable for sales execution, driving excellence in new business planning, pipeline management, forecasting & close planning.- Driving integration and orchestration with Microsoft Enterprise, Marketing & Partner teams, to ensure 'One Microsoft' execution with customers. -
Director, Data And AiMicrosoft Jul 2017 - Mar 2018Redmond, Washington, UsDigital Transformation sales leader in the Great Lakes Region (MI, OH, KY, IN, PA and western NY) focused on growing the on-premise SQL Server and Azure cloud data business by helping customers & partners adopt & implement solutions using SQL Server, Azure SQL, Azure SQL DW, Big Data, Data Lake, IoT & Artificial Intelligence technologies & the supporting ecosystem.My team drives the Data and AI business for the entire Great Lakes Region, supporting 350+ accounts. I am responsible for:- Partnering with customers on various Digital Transformation initiatives such as Connected Cars, Autonomous Vehicles, Predictive Maintenance, Connected Field Service, Virtual Talent, Track and Trace, Personalized Engagement and other transformational initiatives.- Hiring, motivating and coaching Data and AI professionals to meet or exceed our revenue and quota targets and competitive win rates.- Partnering with Sales, Marketing and Partner executives to build and execute the Data and AI business plan.- Conduct frequent deal inspection and deal coaching to ensure a healthy pipeline and accurate deal forecasting- Contributing to the readiness of Partners who can help drive Data and AI sales & solution design at customer accounts.- Coaching team members on competitive displacement, value based selling & all stages of the Microsoft Solution Selling process to drive high closure rates. -
Director, Azure Cloud, Big Data & Ai Solution SalesMicrosoft Sep 2016 - Jun 2017Redmond, Washington, UsAt Microsoft, our mission is to empower every person and every organization on the planet to achieve more!I am a Digital Transformation sales leader in the Great Lakes District (MI, OH and KY) focused on the acceleration of Microsoft's cloud first, mobile first transformation by helping customers & partners adopt & implement solutions using our Azure Cloud, Big Data & Artificial Intelligence technologies & the supporting ecosystem.I lead, develop & manage a team of 11 high performing sales & technical sales professionals. My team helps our enterprise customers transform their IT organizations & deliver business value by leveraging Microsoft's Public, Private and Hybrid Cloud, Big Data & AI solutions. My team is responsible for over $80M in annual revenue across a multi-industry customer segment.Some of my responsibilities include:- Establishing deep relationships with key decision makers at customer accounts who drive long-term Cloud, Big Data & AI strategy & adoption. - Partnering with customers on various Digital Transformation initiatives such as Connected Cars, Autonomous Vehicles, Predictive Maintenance, Connected Field Service, Virtual Talent, Track and Trace, Personalized Engagement and Patient Care Coordination.- Hiring, motivating & coaching high-performing sales & technical teams to meet or exceed revenue, consumption quotas & win rates.- Partnering with Sales & Marketing leadership to build & execute the business plan to ensure Azure revenue & consumption goals are met or exceeded.- Developing & accurately forecasting a valid Azure consumption pipeline for my region through frequent inspection & deal-coaching.- Contributing to the recruitment, engagement & readiness of Partners who can help our Sales & Technical professionals drive Azure sales & solution design at customer accounts.- Coaching team members on competitive displacement, value based selling & all stages of the Microsoft Solution Selling process to drive high closure rates. -
Director, Strategy And Business ArchitectureOracle Corporation Nov 2009 - Jul 2016Austin, Texas, UsI serve as a management consultant, working with CxOs of Oracle's Fortune 500 customers in the Auto, Healthcare & FS verticals. My focus is helping CxOs realize value with their Cloud & Big Data initiatives by helping create a future state architecture that delivers on their business drivers by using Oracle's end-to-end stack of products, tools and consulting services.Customer facing experience:- Establish deep relationships with key decision makers at customer accounts who drive long-term Cloud & Big Data strategy & adoption within their company.- Work on complex Cloud & Big Data business problems in the Healthcare, Manufacturing & Automotive verticals like Digital Connected Health, Population Health Management, Optimizing Drug Manufacturing, Well & Field Optimization & Predictive Vehicle Maintenance.- Design Big Data solutions using a mix of commercial & open source tools such as Big Data Appliance, Pig, Hive, Spark, Storm, Sqoop, Flume & Kafka.- Manage the end-to-end solution delivery of complex Cloud strategy/migration initiatives & Big Data projects from initial discovery of business problems to solution architecture, roadmap design, business case & engagement of Oracle Consulting Services. - Led on-site product demos, Proof-of-Concepts and remote webinars.- Oversee consulting engagements to ensure timely delivery of deliverables.- Articulate the value of Cloud & Big Data solutions by building TCO/ROI models that compare as-is state costs to the proposed architecture.- Deliver on-site executive presentations detailing the proposed solution & the ROI/TCO model.Oracle sales experience:- Account Plan creation with sales teams, identification of target accounts, regular review of opportunities.- Develop value based messaging to help drive sales and increase Oracle's footprint in the accounts vs. our competitors.- Cross-team collaboration, including Sales, Consulting and Product groups.- Keep up-to-date with market trends and competitive insights. -
Enterprise Integration ArchitecturePfizer Apr 2009 - Nov 2009New York, New York, UsPfizer is planning to transform its US physician commercial operating model to become more customer-centric while increasing sales and marketing effectiveness. To accomplish this, Pfizer has established the CUE Program, which is an integrated program of over 70 projects across multiple work streams (sales force enablement, integration hub, marketing, etc). The CUE Program will have responsibility for all of the activities that Pfizer has determined are needed to plan, manage, and execute the transformation across Pfizer’s people, processes, and technology.- Driving the application portfolio rationalization effort between Pfizer and Wyeth as part of the Wyeth acquisition. Responsible for developing the target state integration architecture of the resulting portfolio as well as creating the implementation and delivery plan, in addition to identifying cost cutting opportunities and providing cost estimation for implementing the resulting integrated architecture.- Also serving as the Chief Architect for the e-Fulfillment process, which will allow Pfizer to develop a capability for CUE channel applications (Tablet PC, web, email, conferences, etc) to automatically fulfill electronic or printed copies of promotional material, starters (samples) and medical inquiries.- Responsible for articulating the current state architecture and creating the to-be architecture to leverage SOA, SaaS (SalesForce) and the Integration Hub to tie together multiple disparate legacy systems and for creating a "process view" of black box systems to enable re-use across different applications and lines of business.- Responsible for driving SOA best practices and to help educate the architecture teams on how to leverage reusable business processes and service components within their existing applications as well as how to create SOA delivery guidelines that are actionable as opposed to just being high level documents. -
Senior Director, Strategy And Solutions - Product Engineering ServicesPatni Computer Systems Nov 2007 - Mar 2009• Run all aspects of the ISV business unit - business development, customer acquisition, designing solution offerings, go-to-market strategy with an eye towards increasing services revenue. Managed a P&L of $9m.• Designed solution offerings and go-to-market strategies for SOA, SaaS, Web 2.0/Web 3.0, cloud computing and virtualization.• Chief Architect/Engagement Manager for large and complex accounts such as P&G and General Motors, amongst others, where I have designed, implemented and delivered large, complex enterprise architectures based on standards. Involved in complete life cycle - develop the IT vision, portfolio management, creating shared services, infrastructure architecture and deployment and monitoring of enterprise and product architecture.• Started the Gaming Practice business unit. Responsible for everything from creating the offering to marketing, sales and delivery.• Participated in M&A activities.• Managing offshore teams in India - recruiting, training, mentoring, utilization and attrition.
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Technology StrategyBea Systems Jan 2006 - Aug 2007Us -
Director, Office Of The CtoCovansys Jun 2005 - Jan 2006In -
Enterprise Architect And Business DevelopmentIshi Systems Dec 2001 - Jun 2005Jersey City, New Jersey, Us -
Technical ArchitectLucent Technologies Jun 2000 - Dec 2001Espoo, Southern Finland, Fi
Suman Chaudhuri Skills
Suman Chaudhuri Education Details
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Stevens Institute Of TechnologyComputer Science -
Stevens Institute Of TechnologyComputer Science
Frequently Asked Questions about Suman Chaudhuri
What company does Suman Chaudhuri work for?
Suman Chaudhuri works for T-Mobile
What is Suman Chaudhuri's role at the current company?
Suman Chaudhuri's current role is GM, Strategic Sales - Automotive.
What is Suman Chaudhuri's email address?
Suman Chaudhuri's email address is sc****@****son.com
What is Suman Chaudhuri's direct phone number?
Suman Chaudhuri's direct phone number is +124863*****
What schools did Suman Chaudhuri attend?
Suman Chaudhuri attended Stevens Institute Of Technology, Stevens Institute Of Technology.
What skills is Suman Chaudhuri known for?
Suman Chaudhuri has skills like Big Data Analytics, Cloud Computing, Hadoop, Mapreduce, Apache Pig, Hive, Apache Spark, Apache Storm, Flume, Apache Kafka, Sqoop, It Strategy.
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