Suman G M Email & Phone Number

Singapore, Singapore

Singapore

• Coordinating daily management operations• Delivering superior products and services and maximizing customer satisfaction• Responding efficiently and accurately to customer complaints• Coordinate daily employee operations• Regularly review product quality and troubleshoot if necessary• Organize and supervise shifts• Appraise staff performance and provide feedback to improve productivity• Estimate future needs for goods and equipment • Ensure compliance with safety regulations• Control operational costs and identify measures to cut waste• Create detailed reports on weekly, monthly and annual revenues and man hours.• Promote the brand in the local community though public events• Train new and current employees on proper customer service practices• Implement policies and protocols that will maintain smooth future operations

Singapore

• Maintain full set of account transactions for clients• Preparation of cash flow and financial statements• Reconciliations of bank and other accounts

Chennai Area, India

• Determine the needs of the company in regard to machinery and supplies necessary for safe operation and adjust inventory accordingly.• Research and meet with potential suppliers to compare products, prices, and lease terms, and make the best decision for the company.• Negotiate sales agreements with selected vendors to get the best value, and periodically revisit and renegotiate contracts for the duration of the business relationship• Reviewed suppliers for quality, cost, and responsiveness, making changes where necessary to create a more streamlined process for the company.• Developed new vendors within the country and overseas as an alternative to existing vendors to reduce the cost of production.• Identified and developed guidelines for standard operating procedures to streamline use of inventory to be more cost-effective.• Developed processes and guidelines for recycling, reuse, and final disposal of inventory for safety and cost purposes.• Developed and maintained inventory cost forecasts and estimates to ensure continuous operation.• Identified opportunities to reduce use of inventory and thereby reduce costs for the company.

Certificate Of Achievement, Business And Digital Transformation Programme

B. Tech, Prodction Engineering

Activities and Societies: Captain of college football team(2005-2006), Member of college hockey team(2005-2006).Production Engineering

Hsc, Science

Activities and Societies: School football team and athletics