Suman Shrestha Email & Phone Number

Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

• Recruit, interview, hire coach, assess, mentor and train team members to maintain standards of Woolworths.• Prepare team members for job transition and create succession plan.• Manage the execution of product promotions and exceed sales.• Lead by example to keep team members motivated while creating comfortable working environment.• Enforce quality customer service to maximize VoC (Voice of Customers)

Sydney, Australia

Inventory support ManagerResponsibilities:• Providing exceptional customer service• Filling and maintaining the presentation of stock during and after trading hours• Effectively presenting stock according to company specified guidelines• Working cooperatively in a team environment

Tahachal, Kathmandu, Nepal

•Assisting System Administrator in implementation and administration for all ITC.•Manage application upgrades and improves all system, utilizing IT resources maximum. •Managing and supporting ITC in various departments of the hotel as well as hotel guest.•Preparing daily reports such as incident, security and other various checklists such as backup and scheduler work.•Providing daily backup and checking system performance based on IHG standards and procedures.•Configuring and managing networking such as cat 5e cabling and switch configuration.•Managing email server and users.•Preparing monthly budget and utilizing it effectively. •Providing ITC training and enhance ITC knowledge to staff.•Negotiate with ITC consultant regarding services and ITC product.•Deal with external vendor regarding ITC product supply and services.

Kathmandu, Nepal

•Provide Tier 1, 2 and 3 level supports to DOCOMO interTouch’s sites including laptop connectivity issues•Installation, Configuring and Troubleshooting Switches, Access Point (AP), Network Cabling (CAT 5/5e).•Maintain support database with up-to-date information of a ticket with description•Custom support regarding ITC issues.•Providing training to hotels staff regarding DOCOMO interTouch service.

Master Of Information Systems ( System Analyst), Information Technology Project Management, First Division

Information Management, Information Technology, First Division With Distinction