Sumant Bhatnagar Email & Phone Number

• Responsible for coordinating/arranging the training programs, events, workshops, etc.• Ensure training facilities are impeccably set up, equipped with all essential resources, and optimized for effective sessions.• Training Need Analysis (TNA).• Deliver prompt resolutions to clients while adhering to defined Service Level Agreements (SLA), and facilitate appropriate sessions tailored to their needs.• Facilitate seamless communication with suppliers through effective email correspondence and phone calls. Coordinate schedules by managing diaries for both instructors and attendees to ensure smooth event planning.• Thoroughly investigate reported issues by gathering comprehensive details. Conduct in-depth case analysis and document the findings in the system, generating accurate tickets for efficient resolution.• Generate daily/weekly reports for the customer on Microsoft Excel.• Working on Learning Management System (LMS) like Successfactor and Workday.

Listed skills include Leadership, Microsoft Word, Project Management, Microsoft Excel, and 6 others.

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  Kumaun University

  Computer Science