Operations Planner
Current• Developed and implemented data collection and analysis methodologies to improve operational efficiency and support data-driven decision-making.• Conducted in-depth data analysis and interpretation to identify trends, patterns, and actionable insights.• Collaborated with cross-functional teams to ensure seamless execution of digital projects and adherence to project timelines.• Built & Validated automated forecasting Tools from Sales Data and supported Operation Team in Capacity Planning on a daily, monthly, and annual basis.• Supported Operations in managing big data and creating valuable business insights for improving thelogistics process.• Prepared capacity analysis to support operational budget planning, salary rate analysis, and revenueprojections.• Developed and maintained Employee productivity Reports & Dashboard in the Power BI platform based on SQL databases and coordinated them with the Operation supervisor in fulfilling the agreed Service Level.• Identified process bottlenecks and implemented solutions to streamline operations, resulting in a 20%increase in productivity in Returns• Collaborated with cross-functional teams to understand their analytical needs and provided strategic recommendations to drive business growth.• Identifying and reporting important Business performance KPIs to Management.• Designed a Power BI visualization dashboard for evaluating the performance of Carrier partners andcommunicated that to all stakeholders worldwide.• Responsible for Carrier management and ensuring the best deal with the carriers.• Involved in Sub-projects & provided analysis for the continuous enhancement of the logistics processes right from conceptualization to implementation.• Developed a Staff plan tool for monitoring the capacity at different operations process and comparing it with actual demand.• Assisted in the design and implementation of data models and data integration processes to ensure data quality and integrity.
