Client – Reserve Bank of India Implementation, Administration, Troubleshooting, Support and Mantainance of HP Openview Tools Suite (HP EMS). Participate in All DR Activities. Good knowledge and demonstrated troubleshooting abilities on connectivity issues due to firewall, load balancer, proxy, and others. Collaborate with hardware, OS, DBA technical teams to ensure proper integration of the environment. Participating in efforts to implement application updates to include upgrades, patches, and new releases. OMW-9.0 Adding Nodes and Deploying the Polices. Agent Upgradation and Patch installation. Check the connectivity between managed node and Management server, Setting up the threshold limits for CPU, Network Utilization, Disk and Memory, Network bottleneck Usage in OMW for Database, System and Network. Configuration of SPI’s in HP Operations Manger Windows. Configure process, services and log monitoring in HP Operations Manger Windows. NNMI-10.00 Configure the parameters and threshold in NNMi. Creating user profiles and assign roles and authorities. Adding new network nodes in HP NNMi and trobleshoting the issues. Managing the interfaces of the nodes and configuration of interfaces for monitoring. Configuring reports in Ispi and scheduling of reports using mail configuration. Ensuring archival and deletion of the old incidents in NNMi and creating custom links between nodes. BSM -9.13 Controlling the events and Alerts in Business Service Management Tool. Configured the Application Monitoring in BPM and Set threshold in BSM. Filter the alerts and configured the Alert mail notification based on severity. Understand and manage the HA configuration of BSM application server. Synchronize the configuration items in HP BSM and configure integrations in HP BSM. Troubleshoot the integration issues in HP BSM.

 Worked as a software engineer in development and producation support team of EBU. Providing login acess to business users in viznet & remedy application. Solving business users complaints regarding incident, problem and change management in viznet & remedy application and providing fix resolutions. Understanding user requirements and taking steps accordingly for change management in application. Resolution and follow up of any technical hurdles that may crop up. Retrieving & updating the details from database by developing sql queries. Retrieving & updating the customer details from database by developing sql queries in sqlyog enterprize. Daily, weekly and monthly proactive monitoring and backup restoration activities and various reporting activities(creation of reports).