Sumanth Tummala Email and Phone Number

Fresh Motors Software Portal Integration and Van Sales PredictionTechnology Stack: Microsoft D365, Power Platform (Power Automate, Power Apps), Predictive Analytics, ETL ToolsLed a project at Fresh Motors to integrate data from multiple third-party sources (e.g., Auto Trader, SMMT) into Microsoft D365 for improved data management and sales prediction.Developed a blueprint for in-house software to reduce reliance on external tools, cutting licensing costs and enhancing data security.Utilized predictive analytics to forecast van sales and inform inventory and business strategy, improving accuracy in sales projections and operational efficiency.Automated key processes using Power Automate, significantly boosting efficiency and enabling real-time data accessibility for decision-making.Successfully overcame challenges related to data integration and quality by employing modular integration and adaptive project management techniques.Delivered a comprehensive roadmap for internal software development, a sales trend analysis report, and recommendations to optimize sales and operations.

1.Spearheaded multiple implementation projects for Microsoft Dynamics 365, ensuring successful deployment and client satisfaction.2.Oversaw end-to-end delivery, from requirements gathering to post-implementation support, ensuring seamless integration with client systems.3.Conducted training sessions for clients, empowering them to leverage Microsoft Dynamics 365 features effectively and optimize their workflows.4.Conducted regular check-ins with clients to gather feedback, identify pain points, and explore opportunities for service enhancement.5.Utilized the service desk extensively to resolve critical issues promptly, ensuring minimal disruption to client operations.6.Troubleshot technical issues efficiently and provided timely resolutions, showcasing a proactive approach to problem-solving.7.Created comprehensive Functional Requirement Documents, ensuring alignment with client specifications and project objectives.8.Extensively tested the product multiple times to ensure reliability, functionality, and user-friendliness.9.Collaborated closely with cross-functional teams, including the Product team, to address enhancements and ensure daily progress.10.Configured integration mappings between different systems, enhancing data flow and system compatibility.11.Created workflows, business process flows, and business rules, optimizing system functionalities and aligning them with client requirements.12.Maintained daily interaction with clients from diverse regions worldwide, fostering strong relationships and understanding diverse client needs.13.Played a pivotal role in configuring privileges on user security roles and teams, ensuring data security and access control.14.Created insightful dashboards and charts, providing clients with actionable insights and facilitating informed decision-making.15.Conducted daily standup meetings and scrum calls, ensuring effective communication and alignment across project teams.

1.Led customization of customer navigation sitemap, enhancing user experience and accessibility.2.Orchestrated Proof of Concept (POC) demonstrations, aligning solutions with customer needs.3.Spearheaded creation of Functional Requirement Document, ensuring clarity and alignment with project objectives.4.Innovated custom Email templates, facilitating automated communication with approvers.5.Engineered workflows and Business process flows, automating ticket processing and approval cycles.6.Designed custom buttons and quick create forms, enhancing user interface functionality.7.Administrated user creation and custom actives, ensuring tailored system access and functionalities.8.Constructed custom ribbon buttons and enable/display rules, refining user interaction experience.9.Crafted Dashboards and charts, providing actionable insights for stakeholders.10.Implemented daily project progress monitoring and weekly status tracking, ensuring project adherence to timelines and milestones.11.Prepared test cases and participated in testing activities, ensuring quality deliverables.12.Implemented user security roles and teams, ensuring data confidentiality and integrity.13.Conducted impact analysis to assess the effects of proposed changes and enhancements.14.Conceptualized and demonstrated POCs, illustrating product capabilities to potential customers.15.Formulated Functional Requirement Document, providing a blueprint for development efforts.16. Implemented one-key integration, simplifying system interoperability and data exchange.17.Executed data migration and power automate flows, ensuring seamless transition and data integrity.18.Curated Dashboards and charts, providing actionable insights for decision-makers.19.Collaborated in test case preparation and execution, ensuring product quality and reliability.20.Configured user security roles and teams, safeguarding system access and data confidentiality.

Functional Consultant Dynamics CRM Implementation for clients in marketing & sales, service, event management, engineering and incident management using Dynamics CRM 365.Working with various clients to deliver mid-size and large business solutions on Dynamics 365.1. Consulting & Design of Microsoft Dynamics 365 (Customer Engagement) Solutions.2. Assisting conversion of functional requirements into technical requirements / specifications.3. Deriving and documenting low-level design and helping with customizations.4. Working with architect to define required integrations from Microsoft Stack.5. Requirements gathering, business process (re-)engineering, process mapping & quality control.6. Structuring product backlog (for releases) and creating necessary work-items (Epics, Features, Stories & tasks) for PO review.7. Stakeholder liaison, co-ordination with various teams and Product demonstrations.8. Team Management & Full Project Lifecycle9. Introducing & mentoring Agile as Scrum Master10. MS CRM 2011/2013/2015/2016/MS CRM Integrations11. Delivering integrated web solutions

1.Played a key role in building automated Workflow systems for SABB, simplifying the upgrade and downgrade process of customer segments and enhancing workflow efficiency.2.Allocation of a task to the developers and conducting the daily standup meetings.3.Developed client-side validation JavaScript and improved server-side performance, ensuring system reliability and accuracy.4.Customized customer navigation sitemap and created entities, forms, and views, tailored to meet specific project requirements.5.Created Bing maps and developed custom reports and dashboards, providing stakeholders with actionable insights for informed decision-making.6.Actively involved in understanding new requirements and developing solutions, contributing to the continuous improvement of project deliverables.7.Implemented Customer Complaint Management System (CCMS) for SABB, facilitating efficient capture and processing of customer complaints and internal requests.8.Customized views, forms, and fields, ensuring alignment with business processes and user preferences.9.Conducted extensive testing of Case/Complaint and request functionalities, ensuring system functionality and user satisfaction.10.Proactively involved in providing solutions for resolving issues in the Production Environment, minimizing downtime and optimizing system performance.11.Collaborated with cross-functional teams to configure user security roles and teams, ensuring data privacy and access control.