Sumanth Chiliveru
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Sumanth Chiliveru Email & Phone Number

Associate Manager - Service Planning & Quality at Ather Energy || Area Service Manger || Service Quality Strategist || Service Sustainability Expert || Field Service Engineer || Design for Service Implementor at Ather Energy
Location: Bengaluru, Karnataka, India 6 work roles 2 schools
1 work email found @atherenergy.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

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Current company
Ather Energy
Role
Associate Manager - Service Planning & Quality at Ather Energy || Area Service Manger || Service Quality Strategist || Service Sustainability Expert || Field Service Engineer || Design for Service Implementor
Location
Bengaluru, Karnataka, India
Company size
585 employees

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Sumanth Chiliveru is listed as Associate Manager - Service Planning & Quality at Ather Energy || Area Service Manger || Service Quality Strategist || Service Sustainability Expert || Field Service Engineer || Design for Service Implementor at Ather Energy, a company with 585 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at atherenergy.com and a matched LinkedIn profile for Sumanth Chiliveru.

Sumanth Chiliveru previously worked as Associate Manager at Ather Energy and Senior Executive Service Delivery at Ather Energy. Sumanth Chiliveru holds Diploma Of Education, Mechanical Engineering, A from State Board Of Technical Education And Training (Sbtet), Andhra Pradesh.

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Email format at Ather Energy

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{first}{last}@atherenergy.com
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Profile bio

About Sumanth Chiliveru

I am an accomplished professional with a robust background in operations and service delivery. At Ather Energy, I led the Service Delivery Unit, managing service and fleet teams across Bangalore. I successfully executed a Doorstep Service Campaign, servicing over 300 customers in 8 days. My role involved hiring and training technicians, conducting performance assessments, and implementing corrective actions to enhance results.In vehicle service management, I ensured product designs complied with Design for Service (DFS) principles, evaluated Engineering Change Requests (ECRs), and collaborated with cross-functional teams to optimize service turnaround times (TAT). My efforts in root cause analysis and corrective actions resulted in a 0% defect rate, significantly improving customer satisfaction.I also coordinated the construction of service centers, transitioning from the COCO model to the Dealership model, and developed standards to improve service flow rates and reduce costs. My work in defining corporate identity norms and service center layouts ensured a consistent and professional service environment.I excel in developing technical documentation, translating complex information into clear operational, instructional, and training materials. My training and educational initiatives ensured our teams were well-prepared to meet service demands.I defined and requisitioned essential tools and equipment, contributed to systems like DMS, Salesforce, and JIRA, and participated in User Acceptance Tests (UATs) to endorse user-friendly changes. My data-driven approach identified service gaps and drove continuous improvement.In vendor management, I onboarded key partners to streamline operations and boost revenue. I implemented cost optimization strategies, standardizing consumable projects to enhance operational efficiency and customer satisfaction.In spare parts management, I maintained Service Bills of Materials (BOMs), managed inventory, and created a comprehensive digital spares catalogue. My strategies for managing parts reduced dead inventory and optimized storage space.My career is marked by a commitment to excellence, innovation, and customer satisfaction. I lead cross-functional teams, implement strategic initiatives, and optimize operations to drive positive outcomes. I am passionate about leveraging my skills and experience to continue making a meaningful impact in operations and service delivery.

Current workplace

Sumanth Chiliveru's current company

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Ather Energy
Ather Energy
Associate Manager - Service Planning & Quality at Ather Energy || Area Service Manger || Service Quality Strategist || Service Sustainability Expert || Field Service Engineer || Design for Service Implementor
bangalore, karnataka, india
Website
atherenergy.com
Employees
585
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6 roles

Sumanth Chiliveru work experience

A career timeline built from the work history available for this profile.

Associate Manager

Current
Ather Energy

Bengaluru, Karnataka, India

Vehicle Service1. Reviewed product design for compliance with Design for service (DFS) perspective provided necessary feedback to the respective stakeholders and ensured the changes were incorporated.2. Evaluate and negotiate Engineering Change Requests (ECR) with CFTs to achieve optimum service TAT and investment of manpower.3. Collaborated with design.

May 2021 - Present

Senior Executive Service Delivery

Ather Energy

Bengaluru, Karnataka, India

Operations1. Headed the Service delivery Unit of Ather Energy including service and fleet teams with operations spanning the city of Bangalore. 2. Planned and spearheaded a Doorstep Service Campaign covering servicing of over 300 customers in 8 days. 3. Administered the hiring and training of the technicians and riders for the service and fleet teams for.

May 2020 - Apr 2021

Executive Service Delivery

Ather Energy

Bengaluru Area, India

Responsible for leading the activities within the shop to achieve positive service results. Ensured customer satisfaction and retention through the direction of shop staff in the performance of quality vehicle repair and maintenance services, as well as responsible for the supervision and scheduling of 1 supervisor, 11 technicians, 1 receptionist to.

Oct 2018 - Apr 2020

Service Associate

Ather Energy

Bengaluru Area, India

  • Performing tasks of repairing, installing, testing and maintaining electronic and electrical equipment on vehicle.
  • Handling tasks of assembling and installing electrical wiring, apparatus and fixtures using power tools or hand tools
  • Performing tasks of inspecting, locating and repairing electrical malfunctions.
  • Working on distribution equipment as well as electrical transmission
  • Understanding the CAN Protocol Communication and Troubleshooting the vehicle flaws.
  • Handling responsibilities of maintaining a safe and clean working environment.
Aug 2017 - Sep 2018

Associate System Engineer

Tata Consultancy Services

Hyderabad Area, India

  • Internal Quality check of Deliverables using quality check lists and tools
  • Planning and managing Production, Supplier Validation, and Revalidation based on Customer needs / Plans
  • Preparation of Technical Build Sheets for different products like Electrical, Electronics, Appliances, and Batteries, HVAC and Refrigeration, Hand Tools, Hardware, Hydraulics, Lighting, Lubrication, Machining, Material.
  • Preparation of List of Technical Attributes and their definitions for different products.
  • Gathering Technical Data for different products from different suppliers and filling Technical specifications in the build sheets for Grainger Customer.
  • Interacting with supplier to get the technical specifications for different products.
May 2016 - Apr 2017

Engineering Trainee

India Yamaha Motor Pvt. Ltd.

Vijayawada Area, India

  • Looking over dealerships and handling customer complaints participation in activities and reporting to area manager
  • Conducting Campaigns to Increase Customer Footfall to Dealer Counter, Analyzing Market Trend and Preparing Competitive Reports
  • To monitor the dealerships of Yamaha across the territory and provide support to them.
  • Meet technical issues & provide technical support on field.
  • To Increase the customer satisfaction index.
  • Product analysis /failure report/performance report to YMIS.
Oct 2014 - Feb 2016
Team & coworkers

Colleagues at Ather Energy

Other employees you can reach at atherenergy.com. View company contacts for 585 employees →

BN Bhaskar Nath Bhaskar Nath Colleague at Ather Energy Kolkata, West Bengal, India, India View → VS Vilas Sarwade Vilas Sarwade Colleague at Ather Energy Renapur, Maharashtra, India, India View → FF Fashitha Fashi Fashitha Fashi Colleague at Ather Energy Kozhikode, Kerala, India, India View → PK Prashant Kaushaley Prashant Kaushaley Colleague at Ather Energy Durg, Chhattisgarh, India, India View → MA M Akash M Akash Colleague at Ather Energy Hosur, Tamil Nadu, India, India View → VR Vikram Raj Vikram Raj Colleague at Ather Energy Bengaluru, Karnataka, India, India View → DK Deekshith K Deekshith K Colleague at Ather Energy Bengaluru, Karnataka, India, India View → GP Ganapathi Perumal Ganapathi Perumal Colleague at Ather Energy Hosur, Tamil Nadu, India, India View → BB Biswadeep Bhattacharjee Biswadeep Bhattacharjee Colleague at Ather Energy Bengaluru, Karnataka, India, India View → AK Ananda Kumar Ananda Kumar Colleague at Ather Energy Kanyakumari, Tamil Nadu, India, India View →
2 education records

Sumanth Chiliveru education

FAQ

Frequently asked questions about Sumanth Chiliveru

Quick answers generated from the profile data available on this page.

What company does Sumanth Chiliveru work for?

Sumanth Chiliveru works for Ather Energy.

What is Sumanth Chiliveru's role at Ather Energy?

Sumanth Chiliveru is listed as Associate Manager - Service Planning & Quality at Ather Energy || Area Service Manger || Service Quality Strategist || Service Sustainability Expert || Field Service Engineer || Design for Service Implementor at Ather Energy.

What is Sumanth Chiliveru's email address?

AeroLeads has found 1 work email signal at @atherenergy.com for Sumanth Chiliveru at Ather Energy.

Where is Sumanth Chiliveru based?

Sumanth Chiliveru is based in Bengaluru, Karnataka, India while working with Ather Energy.

What companies has Sumanth Chiliveru worked for?

Sumanth Chiliveru has worked for Ather Energy, Tata Consultancy Services, and India Yamaha Motor Pvt. Ltd..

Who are Sumanth Chiliveru's colleagues at Ather Energy?

Sumanth Chiliveru's colleagues at Ather Energy include Bhaskar Nath, Vilas Sarwade, Fashitha Fashi, Prashant Kaushaley, and M Akash.

How can I contact Sumanth Chiliveru?

You can use AeroLeads to view verified contact signals for Sumanth Chiliveru at Ather Energy, including work email, phone, and LinkedIn data when available.

What schools did Sumanth Chiliveru attend?

Sumanth Chiliveru holds Diploma Of Education, Mechanical Engineering, A from State Board Of Technical Education And Training (Sbtet), Andhra Pradesh.

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