Sales Operations Excellence
CurrentAs Sales Operations Managers make sure sales teams are running as efficiently and productively as possible, optimizing company CRM, and responsible report day to day Sales operation and giving recommendation to management and executive level. Support the sales team using CRM with process improvement, measurement, tracking and analytics relevant to their functional areas Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign… Show more As Sales Operations Managers make sure sales teams are running as efficiently and productively as possible, optimizing company CRM, and responsible report day to day Sales operation and giving recommendation to management and executive level. Support the sales team using CRM with process improvement, measurement, tracking and analytics relevant to their functional areas Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards Enhance sales productivity by enabling the team to work smarter by simplifying processes Create monthly content for executive presentations and board reporting Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment Own the end-to-end process of tracking the sales funnel and operationalmetrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management. Assist with on-boarding and training new sales talent on [redacted] Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes Maintain regular check-ins with Sales Managers/Enterprise Sales Representatives and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving Conduct and document regular performance reviews and an annual review as well as regular personal / career development discussions with direct reports, in line with agreed standard Performance Conduct and document regular performance reviews and an annual review as well as regular personal / career development discussions with direct reports, in line with agreed standard Performance Competency Matrix for Sales team Maintain procurement and contract records Sales forecasting and ensure distribution Spreading Show less