Sumayah Al Shareef Email & Phone Number

Riyadh, Saudi Arabia

Account Manager and Recruitment Specialist for the Ministry of Tourism Support Program• Follow-up and supervision of the recruitment stages.• Preparing and preparing advertisements for available jobs and choosing marketing channels and appropriate professional networks.• Coordinate the internal recruitment process and transfers within the organization.• Follow up on job applications and evaluate candidates.• Interviewing candidates over the phone and personal… Show more Account Manager and Recruitment Specialist for the Ministry of Tourism Support Program• Follow-up and supervision of the recruitment stages.• Preparing and preparing advertisements for available jobs and choosing marketing channels and appropriate professional networks.• Coordinate the internal recruitment process and transfers within the organization.• Follow up on job applications and evaluate candidates.• Interviewing candidates over the phone and personal interviews.• Build relationships with companies, universities, colleges, institutes, and chambers of commerce across the Kingdom to reach fruitful results for the program.• Marketing the program and singing MOUs with potential partners.• Organize career fairs for specific sectors or as per clint’ need.• Build candidates poll database, analyze it, and channel the right candidates to the right employers.• Build employers database, support employers to define their needs.• Managing stakeholders’ expectations throughout the recruitment cycle form defining securing candidates until GOSI registration.• Placement forecasting based on seasonality, timeframe, type jobs needed.• Weekly, monthly, and quarterly status report to main stakeholders.• Organizing different appointments and using time for the benefit of work.• Distribute tasks and responsibilities to the team, organize workflow and ensure that employees understand their duties or delegated tasks. Show less

Saudi Arabia

Business Development Officer for Taqat program and Tamkeen and OJT – HRDF• One of the tasks is to build relationships with companies in various sectors.• Determining job vacancies for companies and coordinating job interviews• Ensuring the presence of job seekers, and if the right people are not available for the vacancy, work is done to attract to cover the vacancy.• Coordination of an employment forum that includes all sectors or each sector separately, according to… Show more Business Development Officer for Taqat program and Tamkeen and OJT – HRDF• One of the tasks is to build relationships with companies in various sectors.• Determining job vacancies for companies and coordinating job interviews• Ensuring the presence of job seekers, and if the right people are not available for the vacancy, work is done to attract to cover the vacancy.• Coordination of an employment forum that includes all sectors or each sector separately, according to need.• Confirm the feedback after the interviews and what are the recruitment steps, and follow-up is carried out until the recruitment is completed and registration is done in Gosi.• A plan for employment is made weekly to cover the vacancy during the month.• Work on the system, record the stages of recruitment, and withdraw the necessary report for follow-up. Show less

Saudi Arabia

Senior Employment Advisor for Taqat program – HRDF• Assessing clients' personal characteristics, skills, and interests via one-to-one interviews and/or group sessions.• Providing appropriate help, advice and recommendations based on interviews/test results.• Running workshops for clients on interpersonal skills, soft skills, and career objectives.• Offering practical assistance with job-seeking, applications/CVs, and interviews.• Administering and interpreting… Show more Senior Employment Advisor for Taqat program – HRDF• Assessing clients' personal characteristics, skills, and interests via one-to-one interviews and/or group sessions.• Providing appropriate help, advice and recommendations based on interviews/test results.• Running workshops for clients on interpersonal skills, soft skills, and career objectives.• Offering practical assistance with job-seeking, applications/CVs, and interviews.• Administering and interpreting psychometric and personality tests.• Helping clients to solve problems and manage their own careers.• Aiding clients in their search for appropriate employment• Writing action plans, reports, and careers objectives.• Counselling clients that are suffering from stress or facing redundancy/redeployment• Marketing and promoting services.• Managing relationship with employers and fulfilling their hiring needs. • Managing career events: planning, engaging, and supervising on the floor to get the best results for the job seekers and employers. Show less

Saudi Arabia

• Research and source potential clients and build long-term relationships with them.• Persuade prospective clients to engage in a phone conversation and/or meeting to discuss insurance products.• Advise clients on the insurance policies that best suit their needs.• Customize insurance programs to suit individual clients.• Deliver approved policies to new clients and explain benefits and risks of the policy.• Reassess the policy needs of existing clients after life-changing… Show more • Research and source potential clients and build long-term relationships with them.• Persuade prospective clients to engage in a phone conversation and/or meeting to discuss insurance products.• Advise clients on the insurance policies that best suit their needs.• Customize insurance programs to suit individual clients.• Deliver approved policies to new clients and explain benefits and risks of the policy.• Reassess the policy needs of existing clients after life-changing events.• Fill-out and submit applications, issue quotes, maintain client records and prepare reports.• Keep abreast of industry and market trends and best practices. Show less

Saudi Arabia

• Manage large amounts of inbound and outbound calls in a timely manner.• Follow communication “scripts” when handling different topics.• Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.• Seize opportunities to upsell products when they arise.• Build sustainable relationships and engage customers by taking the extra mile.• Keep records of all conversations in our call center database in a comprehensible… Show more • Manage large amounts of inbound and outbound calls in a timely manner.• Follow communication “scripts” when handling different topics.• Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.• Seize opportunities to upsell products when they arise.• Build sustainable relationships and engage customers by taking the extra mile.• Keep records of all conversations in our call center database in a comprehensible way.• Frequently attend educational seminars to improve knowledge and performance level.• Meet personal/team qualitative and quantitative targets. Show less

Saudi Arabia

• Managing a team of 12 agents and running agency operations.• Managing workload distribution on the team. • Ensuring quality and information accuracy as per Saudi Airlines (Alfursan) standards. • Fulfill Saudi Airlines (Alfursan) requirements to handle customers database. • Renewal customers memberships upon expiry time. • Packaging cards, membership, letters, and promotions and mailing it to the Saudi Airlines (Alfursan) members.

Bachelor'S Degree, Human Resources

Diploma In Human Resources Accredited