Sumayyah A. Email & Phone Number

Nottingham, Gb

Ruddington, England, United Kingdom

• Collaborate with Sales Team to assess project opportunities for projects exceeding £40,000 in services value and £150,000 in contractual value. • Achieved 70% lead time reduction, maintaining 2-day average vs. 7-10 day norm.• Proficient in delivering 6 products, exceeding team average of 3. • Implemented process documentation, tripling product delivery capacity. • Lead pre-project calls with customers to clarify requirements, set expectations, and align key personnel. •… Show more • Collaborate with Sales Team to assess project opportunities for projects exceeding £40,000 in services value and £150,000 in contractual value. • Achieved 70% lead time reduction, maintaining 2-day average vs. 7-10 day norm.• Proficient in delivering 6 products, exceeding team average of 3. • Implemented process documentation, tripling product delivery capacity. • Lead pre-project calls with customers to clarify requirements, set expectations, and align key personnel. • Match Consultants and Technical personnel to projects, coordinating delivery schedules with customer expectations. • Vigilantly manage 40 – 60 live projects simultaneously, providing internal resources with essential information and tools to help drive seamless service delivery. Show less

Leicester, England, United Kingdom

• Coordinated and tracked the onboarding of cohorts of 45 to 60 Apprentices onto their apprenticeship in the correct manner against fixed deadlines.• Developed and implemented onboarding procedures in line with best practices as outlined by government guidelines.• Built, filed and maintained paperwork for 400+ apprentices and 100+ employers electronically verifying all contracts were valid.• Designed and delivered live demos/presentations of the utilized systems to clients and… Show more • Coordinated and tracked the onboarding of cohorts of 45 to 60 Apprentices onto their apprenticeship in the correct manner against fixed deadlines.• Developed and implemented onboarding procedures in line with best practices as outlined by government guidelines.• Built, filed and maintained paperwork for 400+ apprentices and 100+ employers electronically verifying all contracts were valid.• Designed and delivered live demos/presentations of the utilized systems to clients and coordinated induction events with over 40+ attendees.• Utilized the ILR/ILM systems and Excel to prepare reports on apprentices for future audits and to report progress to employers.• Supervised 100+ employer apprenticeship agreements and advised on any legal alterations employers requested to contracts. Show less

• Resolved 1000+ customer issues via phone/email, maintaining 90% customer satisfaction.• Exceeded manager-set targets by 10%, delivering exceptional service consistently.• Kept updated with the latest advancements in renewable energy, energy price trends and related technology.

Bachelor Of Laws - Llb, Law, First

A-Levels, Computer Science, English Literature, Psychology