Park West - Independence Rehab 9/2016 -PresentDirector of Rehab Mentored other DORs in understanding their P&L, turning around their profit margin within a short period of time. Created tools to empower other DORs to make objective decisions in staff scheduling and overtime analysis. Developing a mentorship program for other therapy directors for organizational and program success. Optimized inter-department communication processes to increase speed of execution. Organized continued education classes to improve patient care through professional development. Ensured compliance with state and federal regulations; monitored financial data and allocated resources for optimal revenue generation. Set up processes to improve clinical workflow for improved communication of rehab and other departments.

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KinOn Health Care Seattle (Skilled Nursing Facility) 2013 - 2015Program DirectorLed transformation of rehab programs and therapy department to double revenue in four monthsEnsured compliance with state and federal regulations; monitored financial data and allocated resourcesEvaluated and treated patients in a skilled nursing setting; developed new programs for patients (i.e. contracture mgmt).Partnered with facility marketing team to increase awareness of therapy services and referrals for rehab.Northern CA and Shoreline WA - Rehabcare 2014 -2015Program DirectorMulti Site management of skilled nursing facilities while overseeing performance of rehabilitation therapy staff, business planning and budget development. Received recognition for exceptional service from therapy staff and customers.Streamlined processes to increase productivity from 65% to > 80%.Educated staff for improved patient outcomes.Streamlined staffing, improved staff productivity and customer satisfaction.Emerald Heights, Redmond WA – Rehabcare (Continuing Care Retirement Community) 2012-2013Program DirectorSet up new therapy department, which included hiring, orienting and training new therapy team. Identified therapy equipment needs based on patient demographics.Collaborated with skilled nursing facility to implement policies and procedures for smooth operations.Setup and marketed Outpatient program for independent living residents that resulted in increased patient referral.

After School program by mail.