Sumeet Dhillon Email and Phone Number

• Hiring, training, and coordinating staff schedules • Planning and controlling budgets for contracts, equipment, and supplies • Increasing company clientele through sales calls, networking, and referrals • Increasing team efficiency by implementing practices to reduce delivery time, while maintaining customer satisfaction and employee safety • Ensuring all vehicles are operational and meet road requirements • Dispatching of vehicles and crew members

- Supervising a team of 12 workers to provide vehicle cleaning operations for Calgary Transit LRT- Directing and monitoring workers to complete duties within a strict time limit- Working alongside the City of Calgary staff to ensure all LRT vehicles are directed to the appropriate platform after each cleaning- Ensuring Personal Protective Equipment (PPE) is worn at the job site and ensure all workers have signed in and have passed the health pre-screening- Operating sand transfer equipment, wash rack, and steam cleaning equipment - Preparing and leading daily safety meetings and initiatives to ensure all safety guidelines and procedures are being met by staff and minimizing hazards at the worksite- Leading one-on-one safety training at the worksite, and demonstrating correct, safe use, disposal, and storage of chemicals- Communicating on an on-going basis with operators and the control centre about vehicle operations - Documenting, reporting, and investigating any procedural violations, incidents, and delays

- Was in constant communication with crew members through the radio to determine operational needs and sent crew members or additional vehicles to locations where needed- Responded and addressed problems by relaying information to the appropriate team members in a timely manner- Kept an on-going record of crucial correspondence details- Monitored and kept record of inventory in relation to the furniture, materials, and supplies received for delivery- Assembled and disassembled furniture for residential and commercial accounts- Provided safe, on-time, and dependable transportation with a clean driving record- Assisted customers during the move with excellent customer service skills- Safely operated equipment and standard moving tools