Transformational Digital Leader with demonstrated success creating/re-creating product platforms and internal digital ecosystems. My special skills are enterprise and product digital vision, development, and delivery. I build/rebuild teams and drive program and product initiatives cutting costs, improving quality, and delivering high productivity, accelerated time to market, and NextGen solutions. Executives value my ability to turn around technology and people to deliver first-to-market products.Successes at NOWRX, X1, and EXPERIAN AMERICAS include:✦ SOFTWARE PRODUCT & OPERATIONS LEADERSHIP (NowRx): Led tech teams to deliver pharmacy operations/customer/driver platform supporting 5 mobile apps (iOS, Android), 9 domain-specific services, and 2 sophisticated web apps to manage internal operations, patient ordering, and delivery.✦ INDUSTRY RECOGNITION (NowRx): NowRx pharmacy management system (PMS) designated by Surescripts “Most Accurate PMS,” 2021, 2022.✦ OPERATIONAL OVERSIGHT (NowRx): Set policies and processes and oversaw 120 pharmacy personnel including drivers. Achieved 95% on-time SLAs and completely organic 97% Yelp and Google 5-star ratings across all geographies.✦ OMNICHANNEL (NowRx): Built omnichannel communication platform enabling patients and providers to communicate seamlessly with pharmacy over phone, text, app, or email - even jumping between channels as needed.✦ PRODUCT STABILIZATION / REFOCUS (GenieDB): Turned around MySQL Database-as-a-Service (DBaaS) product - cloud-based distributed database service enabling customers to scale easily. Restructured/grew team and developed service offering spanning multiple Cloud providers. Delivered 2 new products in 2 years.✦ CORE IN C++ / CLIENT IN C# (X1): Moved core indexing and search engine to C++, providing immediate performance boost, and rewrote client in C# with pluggable architecture, multi-threaded service interface, and modern look. New product was very successful. The codebase, with enhanced features and capabilities, is still used in 2023.✦ 3-YEAR PLATFORM / PRODUCT ROADMAP (Experian): Developed product features and strategies for 3-year roadmap to develop/deploy multiple products on new warehouse platform – each product delivering $100M+ in revenues.SPECIALTIESNextGen Product Strategy & ExecutionProduct & Ops Digital TransformationMarket & Competitive AnalysisROI / Startup & Function LaunchesArchitecture / Scaling Big Data / CloudConsumer & Customer Experience (CX)