Sumer Thomas Email & Phone Number

United States

United States

Wilmington, Delaware, United States

EXPERIENCEAUGUST 2007 TO OCTOBER 2014, FEBRUARY 2018 TO PRESENT BARTENDER, BANQUET SERVER, COCKTAIL SERVER, FOOD & BEVERAGE SHIFT MANAGER DELAWARE PARK• Delivers a consistently high level of customer service to each client and maintain a safe environment by identifying problem clients and having them removed• Keep bar area clean in accordance with the company’s guidelines as well as the requirements of the Department of Health. • Takes prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff. • Strictly abides by all state regulations, and laws particularly in regard to intoxicated persons and minors. • Mixes ingredients for cocktails and serves wine and bottled or draft beer.• Knowledge of food preparation and presentation methods, techniques, and quality standards• Ability to safely use cleaning equipment and supplies. Ability to understand and follow safety procedures• Knowledge of supplies, equipment, and/or services ordering and inventory control.• Follows prescribed procedures in setting up hot and cold food lines; chooses proper utensils and sets steam line to appropriate temperature for menu items.• As appropriate to the position, serves food items to customers from counters and/or steam tables, in accordance with specific instructions, ensuring that appropriate portions are served.• Attends to day-to-day problems and needs concerning equipment and food supplies; detects and ensures disposition of spoiled or unattractive food, defective supplies/equipment, and/or other unusual conditions.• Considerable physical activity. May require handling of objects that can weigh up to 50 lbs.

Newark, Delaware, United States

• Recruiting, interviewing, and hiring potential candidates, New Hire Orientation, Conducts group training for new hires; Creating and updating Power Point Training Manual• New Intake Assignments, maintaining client registry updates• Monthly Case Reviews/Audits for Community Navigators• Weekly Supervisor/Monthly Supervisor/Placement Meetings• Submits reports and review reports or problems with superior; ensure the timely and accurate completion of documentation. Tracking Residential Placement letters• Recommends and implements corrective action as necessary.• Represents the agency on task forces, committees and with the general public. • Judging the Qualities of Things, Services, or People; Reporting Abuse or Neglect to Adult or Child Protective Services. • Assisting in resolving emergencies.• Helping the team understand performance targets and goals.• Preparing for and conducting monthly team meetings

Bear, Delaware, United States

• Provides ongoing case management services to ensure effective coordination, communication and cooperation of support services to individuals and their families • Consult Communicating with Peers, or Subordinates; establishes and maintains effective work relationships with clients, family, community, and professional resources; Refers clients/cases to appropriate agency for additional resources. • Judging the Qualities of Things, Services, or People; Reporting Abuse or Neglect to Adult or Child Protective Services. • Refer for crisis intervention services as needed and appropriate • Provides information and support to ensure individuals and their families exercise informed choice regarding participation in services.