Sumera Ibrahim Email & Phone Number

Bracknell, Gb

Wokingham, England, United Kingdom

Meeting and greeting visitors in person or on the telephone; answering or referring enquiries.Able to work on Hotel software Bart to manage & operate hotel functions ;checking in/out guests. Managing reservations, daily Sales reports, room assignments, room rates and billing. Issuing room key cards.Directs visitors by department directories; giving instructions. Maintains health & security by following procedures during shift; monitoring logbook; handling email enquiries, checking all departures and arrivals.Running of audit end of the day on Micros and Combined Buiseness Done CBD; operating tasks on Co pilot.Banking, Cashiering; reporting of audit results to head office on a daily basis. Ability to maintain and organise records effectively with an ability to multi-task.

London, United Kingdom

Greeting visitors in person or on the telephone; answering or referring enquiries. Able to work on PMS software for checking in/out guests. Managing reservations, room assignments, room rates and billing. Issuing room key cards. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges, handling email enquiries, checking all departures and arrivals, handling group bookings; account to company. Running of night audit and banking – reporting of audit results to head office on a daily basis. Ability to maintain and organise records effectively with an ability to multi-task.

United Kingdom

Training new crew members on operating tills, training on taking Drive thru orders, Counting till float & logging Employe SOC’s on system, helping new team members to develop their Customer Service Skills as well as helping them in their Career with Company’s Apprenticeship program (Internationally recognised qualification).

London, United Kingdom

Operating tills and carrying out Manager functions Electronic Point of Sales (EPOS) activities, processing stock receipts, merchandising, balancing tills, actively selling goods to customers and handling customer returns.

London, United Kingdom

Responsible for handling 74 currencies, cross-checking currency reserves and filling orders set to key performance indicators within allotted time-frames. Balancing currency reserves filling cassettes.

Intermediate Level Apprenticeship, Hospitality Services

Level 2, Nvq Diploma In Hospitality Services(Qcf)

Level 1, Communiation & Application Of Numbers

Level 1 Adult Literacy, Adult Literacy

Bachelor Of Arts - Ba, 1St Division

Intermediate, B

Matriculation, Science, A +

Activities and Societies: Actively participating in debates competitions, singing contests and school tablos Main subjects of study (.