Arrange trucking and shipping options from our warehouses to ports and ramps throughout the US and Canada.Arrange for logistics from vendor loading facilities in drop ship scenarios. Maintain relationships with multiple shipping lines and freight forwards to diversify our options and minimize the impact of market volatility.Quarterly contract negations on freight rate and destination free time with major shipping lines.Price negotiation and comparison shopping for ocean freight and drayage options with forwarding agents and trucking companies.Dispute resolution on unwarranted charges and concession negotiations on valid charges.Arrange change of destination, roll, reinstate, advance, or cancel bookings as requested by the customer or loading facility. Apply for late gate and rail billing confirmation to facilitate truckers.Avoid penalties by researching commodity regulations of destination countries.Train new hires on their own job functions and cross-training them on other roles so that staff unavailability doesn’t impact the workflow.

Oversee export documentation team to ensure timely processing of export shipment.Monitor accounts payable and accounts receivable to ensure all payments are made and collected on time.Verify customer receivable balances prior to the releasing export documentation.Communicate with sales/service and other functional areas to resolve customer problems in a timely manner.Keep abreast of the export laws and regulations of destination countries.Support cross-functional departments involved in international business transactions.Communicate with appropriate internal and external customers.

Prepare and assemble export documentation for shipments that are country-specific and in accordance with export laws and regulations. File and maintain AES in compliance with US. Customs, verify results, and make corrections when necessary.Submit timely shipping instructions to freight forwarders, shipping lines, and third-party industry providers.Generate international documentation which includes commercial invoice, certificate of origin, packing list and cargo insurance.Maintain export files in an organized and cataloged system.Coordinate with shipping lines and forwarders to obtain and update the shipment tracking information for customers.