Sumer D. Email & Phone Number

United States

Responsible for ensuring a best in class experience to increase adoption, retention, reduce churn, and foster promoters of the Cytracom brandActively engaging with partners/customers on both a proactive and reactive basis, and working cross-functionally with other groups to address root causes for dissatisfaction and churn in efforts to improve overall.

Ensuring the smooth onboarding of new customers while maintaining those relationships throughout the customer life cycle to reduce churn and to foster promoters of the Cytracom brandWorking with cross-functional teams, thinking strategically about business, product, and technical challenges in order to convey compelling value propositions to our partners.

Salt Lake County, Utah, United States

Worked directly with individuals who have autism to analyze their natural behaviors in order to find the best way to teach and exemplify better behavioral strategies for further useAssisted in the implementation of customized treatment plans with patients diagnosed with AutismParticipated in one-on-one counseling sessions with patients, understanding.